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Customer Experience
Earley Information Science

Mac McBurney  is a senior consultant with Earley & Associates.  He  has contributed to many projects as a user experience consultant, and is well-known for his creative use of visualization techniques to develop and validate complex solutions.   Mac develops visual tools (diagrams, graphs, presentations, brochures, posters, web sites, knowledge archives and the like) to help companies explain complex information. On most days, this involves a combination of marketing strategy, information architecture, process analysis, organizational development, project management and writing.