Lorrie Artigo

Lorrie Artigo is a business professional and a financial services subject matter expert with significant front-line experience in banking operations, lending, compliance and product development.  She obtained an MLIS degree, with a Knowledge Management and Competitive Intelligence concentration, and has been actively involved with content strategies and supporting tactics in corporate portal environments.  Over the past 10 years, Lorrie has successfully:

• Created strategies that aligned content delivery with business objectives.
• Identified core information sets and devised taxonomy and metadata models that enriched information retrieval and dynamic content delivery.
• Improved master product data with the implementation of Oracle PDQ and related business rules.
• Implemented a new search engine for centralized information access along with ongoing SEO processes.
• Partnered with business units and portal users to gather requirements and design business unit sites; planned and managed the content migrations between platforms.
• Devised policies, procedures, standards, style guides and content guidelines.
• Developed and delivered training programs covering all forms of business processes and subjects.
• Analyzed user metrics for continuous improvement of content delivery and portal functionality.
• Created and administered an intranet governance plan and council.
• Scripted and coordinated user groups for user acceptance testing and software pilot programs for collaboration and social media software.