Ralph Poole

Ralph Poole is a respected business leader and accomplished executive. He has extensive experience leading Knowledge Management, Technology Implementation, Information Architecture, and consulting projects in global companies. He held senior executive positions in four of the world's premier management consulting and IT consulting firms: Boston Consulting Group, Bain & Company, Ernst &Young LLP, and Capgemini (a French IT consultancy).  In this capacity, Ralph built multidisciplinary teams across several continents and was responsible for radically improving global learning and development, knowledge management and intranet application environments.

Ralph is an expert at managing change in large geographically dispersed global organizations.  When dealing with people in organizations, changing technology and work practices requires the same planning and problem solving discipline as technical and software engineering.  Ralph has managed projects that required changing the work practices of thousands of people with this approach.

Ralph’s work has been documented in the Harvard Business Review, CIO and Fortune Magazine.  He presents at conferences and frequently writes and comments on knowledge sharing technologies, Enterprise 2.0 systems and executive education.

Strengths and Skills:

• Knowledge Management and Enterprise 2.0 Strategies and Implementation
• Metadata and Taxonomy Development for Business Applications
• Information Architecture and User Experience Design
• Development of Business Process and Software Development Methodologies
• Best Practice identification, quantification, and transfer
• Change Management in large geographically dispersed companies
• Enabling productive collaboration with computer-based systems
• Writing business cases and clearly articulating the value proposition of technology implementation