Intelligent Content - Using Taxonomy and Metadata to Create Intelligent Content
At Intelligent Content 2010, Earley & Associates presented a case study of a roadmap for transforming thirty years’ worth of unstructured technical content into Intelligent Content for service engineers at Applied Materials. Two years later, that plan has come to fruition. In this updated case study, we describe how Applied Materials was successful in implementing Intelligent Content using content management and workflow (SharePoint 2010), enterprise search (FAST), and search enhancement software (Smartlogic Semaphore and BA Insight).
Speakers
