Client Partner - Product Data Management- Digital Transformation

Overview

Earley is seeking a Client Partner to add to its leading Product Data Management Practice.     The practice specializes in the following areas

  • Product information architecture assessment
  • Product’ shopability, product findability
  • ECommerce  
  • Taxonomy and attribute design
  • PIM investment, selection and implementation

The ideal candidate must have two core attributes

  1. Deep Subject Matter Expertise in Product Data and ECommerce
  2. Business Development track record

Role and Responsibilities

The Client Partner is the primary client contact with EIS clients. While managing across different functional teams, the Client Partner will work closely with clients to identify their specific needs and business objectives, and then help identify and implement strategic initiatives that help achieve the client's goals.

The Client Partner should have a minimum of 10 years’ experience in selling and delivering Information Management projects, with leadership roles in client engagements utilizing strong client relationship skills and thought-leadership abilities. The Client Partner will need to be able to pursue and sell business, estimate, manage teams, and deliver a variety of projects, such as taxonomy, information architecture, content management, and knowledge management for a wide range of high-end clients.

The Client Partner should be based in the U.S. and be available to travel to client locations when required (estimated at 50% - 75%). When not traveling to the client site, it will be necessary to work independently from your home office with a virtual team. The consultant must be available for calls and meetings during the client’s work hours. A 50 hours work week is required on a regular basis, with the possibility of working weekends when necessary to prepare and finalize a client deliverable.

The Client Partner will be required to lead sales, account management and marketing activities. Those activities include, but are not limited to sales outreach, proposal development, sales contact creation and tracking, writing blogs and white papers, as well as participating in webinars.

Responsibilities:

  • Ownership of quota carrying responsibilities
  • Owns senior level client relationships and works to contribute strategic value beyond day-to-day project tactics and drive the strategic communications roadmap for clients
  • Shares responsibility for client retention by proactively identifying client risks opportunities and managing client teams to effectively respond to these client needs
  • Responsible for developing annual account plans and working with team to deliver on those plans
  • Proposal creation
  • Develops a broader industry network of clients and contacts through speaking and publishing
  • Acquiring and developing long-term relationships with strategic clients
  • Orchestrates cross functional teams to achieve strong client results
  • Accountable for integrated client results across all relevant products/services
  • Responsible for completing successful contract negotiations
  • Works cross-functionally with other managers in the company to identify and resolve business issues
  • Leading highly skilled client delivery teams to enhance and deepen client relationships
  • Works with the sr. management team on strategic business and employee initiatives
  • Manages resource management matters to the best interest of the client and office
  • Champions positive change and a creative, collaborative work environment

Commit and follow core values:

  • Intellectually honest and curious
  • Creative and innovative
  • Evolving and adaptable
  • Possessing a quality mindset
  • Compassionate yet transparent
  • Driven, hardworking and intense

 

Qualifications:

  • 10+ years of related industry experience, preferably consulting, information architecture, CX /UX, full-lifecycle project design-development-delivery-support
  • College degree required, MBA or other advanced degree preferred
  • 7+ years of demonstrated track record of developing senior level client relationships
  • Proven experience in managing teams of 10+ people and in working cross functionally across an organization
  • Proven Experience with Omni Channel and Taxonomy
  • Experience with PIM and MDM Migration and Data Cleansing
  • Experience with Product Catalog Optimization
  • Strong executive presence, including ability to partner with and effectively influence client managers, directors, VPs, CMOs, and CXOs
  • Personal relationships with Business, IT or Marketing executives within Fortune 2000 companies a plus

Skills & Knowledge:

  • Able to multi-task on multiple projects
  • Great disposition – remaining calm in stressful situations
  • Collaborative – Ability to work in a team environment
  • Creative thinking and analytical problem solving
  • Strong interpersonal and communication skills
  • Strong client-service orientation
  • Track record of leadership, coaching and mentoring abilities
  • Proven ability to manage projects to successful completion, multi-task, and work within tight deadlines
  • Sound business acumen; strategic skills; common sense
  • Ability to lead a team effectively and provide direction to other members on the team
  • Strong negotiation skills

Interested?  Apply here by providing a cover letter and resume.