SIX Metrics(TM) Framework - Measuring, Benchmarking & Improving Search Experience

Search Integration & Experience (SIX)

Measuring the right aspects of search performance requires a holistic view of the content, processes, applications and usage patterns that collectively makeup search integration and experience (“SIX”).

Improving findability of enterprise content through search promotes user effectiveness (Return on Assets) and benchmarking SIX Metrics™ for Enterprise Search on a consistent basis provides:

• Guidance for technology improvement projects
• Fine-tuning as content and usage interests change
• Baseline and trend data for understanding

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