There's No AI Without IA

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This article originally appeared in the May/June 2016 issue of IT Pro, published by the IEEE Computer Society.

Artificial intelligence (AI) is increasingly hyped by vendors of all shapes and sizes—from well-funded startups to the well-known software brands. Financial organizations are building AI-driven investment advisors.  Chat bots provide everything from customer service to sales assistance.  Although AI is receiving a lot of visibility, the fact that these technologies all require some element of knowledge engineering, information architecture, and high-quality data sources is not well known...

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