Industry Solutions
Our approaches and methodologies have application to a wide range of industry problems. Feel free to contact us to discuss your particular challenges.
Retail:
- Website product navigation and search usability and optimization Integration of digital assets with product data and content
- Taxonomy driven organizing structures for cross-selling and up-selling
- Product catalog information management optimization
- Supplier product data quality management and harmonization
- Product information mapping for faceted search tools
Manufacturing
- Website navigation and search for global partner and consumer sites
- Component publishing processes and information architecture for technical publications
- Information organization to support manufacturing processes and procedures
- Knowledge-access portals for customer and field support
- Product information and lifecycle taxonomies
Pharmaceutical
- Organization of marketing collateral to support collaboration with design firms and low cost sourcing partners
- Organization of marketing collateral for global reuse in marketing resource management systems
- Information management strategies to support consumer and healthcare provider education
Financial Services and Insurance
- Information portal for financial advisors
- Enterprise taxonomies to improve search and content access throughout the organization
- Information management strategies to improve call center efficiency
- Content authoring and governance processes for efficient web site management
- Claims processing and underwriting workflow and information access
Healthcare
- Medical information portals for patients and doctors
- Information structures and strategies to analyze malpractice claims
- Medical information data categorization and analytics
Non-Profit and Government
- Knowledge-access portals to support program management
- Community of Practice and collaboration environments
- Web site management and publishing processes
- Site search and information access optimization
Entertainment, Media, and Publishing
- Content organization for multi-channel delivery and reuse
- Content organization for linked topical content
- Taxonomy for rights management systems
- Standards governance and implementation strategies
- Information architecture for intranet development
- Taxonomy and data integration strategies for media asset management
