The World Bank needed an effective way to organize content and knowledge resources to share with its global constituents. See how EIS developed an information architecture and metadata strategy that honored the authority of the enterprise taxonomy and ‘Voice of the Bank’, while meeting the needs for improved user experience and findability.
This global mutual fund firm needed to leverage their existing search technologies to develop a cohesive search strategy that would meet the conceptual requirements of cross-enterprise stakeholders. See how EIS helped develop a path to a search-based application that enabled finding the right information quickly
This company’s IT organization needed assistance in designing a role-based knowledge management solution for employee execution. See how EIS helped the IT team develop an information architecture for the SharePoint based solution to meet complex, cross-enterprise business requirements.
Frustrated business insurance agents struggled with complex online quoting system for new insurance products were overloading call centers looking for help. To solve this problem an integrated context sensitive help system was implemented that knows who you are, where you are, and where in the quote process you are. Its avatar driven interface talks agents through the quoting process in plain language.