Practice Manager and Principal Analyst, Professional Services Practice
Technology Business Research (TBR)

Coverage and Focus Areas
IT Services, management consulting, global delivery, strategy and operations, cloud, intelligence cycle, project management, and client engagement

Role and Responsibilities
Patrick Heffernan is practice manager and principal analyst in TBR’s Professional Services Practice. Patrick directs the practice’s syndicated portfolio and cultivates and manages projects on topics ranging from management consulting to firms’ financial advisory services to emerging technologies. Patrick’s responsibilities tap his expertise in competitive intelligence, strategy, and global political-economic impacts on business cycles and consulting vendors.

Experience and Background
Prior to joining TBR Patrick was part of a Big Four firm’s competitive intelligence team, conducting field work and analysis. His professional career started in diplomacy, with Middle East postings as a foreign service officer with the State Department and counterterrorism assignments with the National Security Council and the U.S. Department of the Treasury.

Patrick received a B.A. from Washington and Lee University and an M.A. in foreign affairs from the University of Virginia.