Information Organization and Access Equals Homeland Security

This week I have had the privilege of teaching the information organization and access (AIIM IOA) course at a combined meeting of the Joint Task Force North, The Dept of Homeland Security, The US Army North and the US Northern Command.

From the JTF site: “The Joint Task Force North http://www.jtfn.northcom.mil/ is the Department of Defense organization tasked to support our nation’s federal law enforcement agencies in the identification and interdiction of suspected transnational threats within and along the approaches to the continental United States. “

“Transnational threats are those activities conducted by individuals or groups that involve international terrorism, narcotrafficking, alien smuggling, weapons of mass destruction, and includes the delivery systems for such weapons that threaten the national security of the United States."

One of the primary goals of this mission is the capture and dissemination of knowledge throughout a network whose mission is the protection of the United States.  I was told by the head of the knowledge management organization, Dr Rick Morris, that my contribution would go directly to improving the security of the country.  I have to say that I am truly honored to be making such a contribution to our nation. 

Also from the JTF site: “JTF North’s homeland security support role is articulated in its mission statement:

Joint Task Force North provides multi-domain

military support to law enforcement agencies,

conducts theater security cooperation as directed,

and facilitates interagency synchronization

within the USNORTHCOM area of responsibility

in order to anticipate, detect, deter, prevent, and defeat transnational threats to the homeland.

I’ve enjoyed teaching the information organization and access class here in Ft Bliss Texas and have received excellent feedback from Master Sergeant Darrick Kimble, the NCO in charge of the operations center (which I hope to visit tomorrow).  The course was specifically oriented toward how SharePoint could be used as a knowledge management application for the Command and as a mechanism for knowledge dissemination throughout the law enforcement community.

"IOA was a great class that set the foundation for our organization principals in Taxonomy and Content Management. This class and suggested tools will help us leap frog the organization to meet changing needs within our mission set. Thanks Seth and the AIIM team for helping us meet our JTFN motto "Service to the Nation". --MSgt Kimble

A particularly poignant moment during my week with the Joint Task Force North was the receipt of my own Challenge Coin

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Seth and team,
I would like to pass my thanks for the insights you provided to JTF-N on Information Organization and Access one year ago. The team did a fast press out the gate and ran into some roadblocks, as you suggested we would. With that knowledge we re-grouped, re-formed, and each time came back stronger and stronger. Constant education of our leadership, and defining the "why" in managing and organizing content is important, has not only resonated within our command, but has taken fire throughout the many organizations within the Department of Defense. As we looked at potential stake-holders within DoD, the need for organizing information was like heavy weight champion boxer punch to the face to leaders using a very simple message: You get the right information, when you need it, assists you in making informed decisions. This simple statement led to follow on conversations on the "who" and "what". Armed with the information you taught, and I wish I was as good as articulating it as Seth (we all can wish), stimulated the "how". We now at JTF-N, with your suggestion, are using a tool (Active Navigation) to remove the Redundant, Obsolete, and Trivial (ROT) data as a first step in organizing our information. As we do this, many 4-star commands sit in wait to see how this small team executes the task. The team is excited at this major step is in progress and we will keep you updated as keep the ball rolling. Never easy, but right usually never is.

Thanks a bunch and will keep you posted.

MSgt Darrick Kimble