Most industry surveys tell us that the growth of unstructured content is doubling every 18 months.
This is a reasonable number when you consider how much unstructured information is found in corporate intranets, document repositories, call centers, email and file shares.
One of the main problems that we have seen is in the amount of content that is being searched and has no business value, we will touch on the defensible disposal of the ROT (redundant, obsolete, transient) content that plugs up the search pipeline.
We will also discuss an area that is bringing extreme value to search which is text analytics. We will demonstrate how to use analytics to enhance your findability and the value of having a taxonomy.
Another exciting area is in relation to entity search, we will show how your search engine can provide a 360 degree view your assets by merging your structured information with you unstructured to bring to view all the information needed to make business decisions.
An area that is causing compliance and legal issues today is the proliferation of compliance content in repositories such as – PII (Personally identifiable information), PCI DSS (Payment card industry data security standard), HIPAA (Health insurance portability and accountability act of 1996). We will be demonstrating how easy it is to find this information so that it can be moved to a secure repository.