The Unsung Cost Benefits of Information Curation (and the High Costs of Ignoring It)

Is a curation effort worth US$100,000 or $10,000,000? What's a reasonable annual spend? In this article we show how to determine this with confidence.

AI-Driven Enterprise Search Is Closer Than You Think

CMSWire: AI-driven enterprise search - not easy but closer than you may think.

What it Takes to Deliver Successful AI-Driven Search

This article first appeared on March 7, 2017 on

Artificial intelligence (AI) promises to deliver enterprises higher efficiency, increased accuracy and greater utilization of corporate information assets

Designing an Information Management System for Your Employees

This article originally appeared on September 14, 2016 on

In an ideal world, enterprise information management (EIM) systems provide every employee with a comprehensive view of all available information resources.

But we don't live in an ideal world.

EIS Podcast Episode 3 - Enterprise Search

You Can't Ignore the Unsexy Side of Digital Transformation

This article was originally published on April 18, 2016 on CMSWire.

When I hear about Digital Transformation initiatives, I think back to when people considered moving paper processes online as “digital transformation.” 

What is the Business Value of Taxonomy?

Look at the most successful organizations and what stands out is an ability to react quickly to changing markets. This agility is the result of ensuring that business processes, workflows, and communications between business groups move freely.

In this whitepaper we examine how organizations are utilizing business taxonomy in order to improve efficiency and reduce costs for delivering services, developing products, and conducting operations.  


Why the Timing is Right for Knowledge Management Portals

Knowledge management portals have gone in and out of style over the years.  Portals were the rage back in the early 90’s, promising the “integration at the glass” that organizations were looking for in order to make sense of disparate information and to present users with content based on their role and requirements.  Executives could have operational dashboards, marketers could have collaboration tools integrated with analytics, and front line employees could get their work done faster and more efficiently.  The knowledge management portal would provide the outcomes that everyone wanted.