EIS worked with this multinational conglomerate on the development of a CX, and EX strategy, content strategy, roadmap, integration architecture, requirements and governance model.
EIS developed an omni-channel content marketing strategy, including omni-channel marketing facets, content types, asset types and related metadata schemas, work-in-progress object models and tagging workflow, and future state component authoring recommendations.
Look at the most successful organizations and what stands out is an ability to react quickly to changing markets. This agility is the result of ensuring that business processes, workflows, and communications between business groups move freely.
In this whitepaper we examine how organizations are utilizing business taxonomy in order to improve efficiency and reduce costs for delivering services, developing products, and conducting operations.
A leading provider of medicines with operations in 40 countries and territories worldwide, this global pharmaceutical company issued a competitive bid RFP to improve the performance of search for medical information online.
Many companies that have made large investments in enterprise search engines discover that users still scroll through extensive results sets and often give up in frustration. Whereas, other companies are finding ways to reap huge benefits from solutions that make content findable.
In this white paper we provide insight into the crucial roles that taxonomy and metadata play effective enterprise content and knowledge management systems.