EIS Blog
Myth vs Reality in Artificial Intelligence
Knowledge Management's Rebirth as Knowledge Engineering for Artificial Intelligence
Knowledge Bots and Machine Learning
The Emergence of Practical Artificial Intelligence
The Coming Chatbot Craze (and What You Need to Do About It)
Smart Merchandising – Inspired by Artificial Intelligence
Lessons from Alexa: Artificial Intelligence and Machine Learning Use Cases
Intelligent Agents, Cognitive Computing and Artificial Intelligence
What’s in Store for 2016? – Our take on technology trends that will impact life and business
Cognitive Search – The Next Generation of Information Access
Industry Publications
ITPRO: There is No AI Without IA
CMSWire: How AI Supports Knowledge Workers
KMWorld: A Primer on Cognitive Computing
Harvard Business Review: How Companies Are Benefiting from “Lite” Artificial Intelligence
KMWorld: Getting Started with Cognitive Computing
CMSWire: How AI-Driven Search Could Bring Us Closer to the Intelligent Workplace
ITPRO: Analytics, Machine Learning, and the Internet of Things
CMSWire: What it Takes to Deliver Successful AI-Driven Search
CMSWire: AI-Driven Enterprise Search Is Closer Than You Think
Webinars
Training AI-driven Support Bots to Deliver the Next Generation of Customer Experience
Roundtable Series Session 1: Digital Workers, Chatbots & Customer Service - Reality vs Aspiration
Roundtable Series Session 2: The Role of Intelligent Virtual Assistants in Healthcare
Roundtable Series Session 4: Conversational Commerce and Virtual Sales Assistants
Understanding virtual agents – what's needed to make them a reality?
Virtual Assistants & Chatbots- The Next Big Thing in Customer Experience
Training the Robots: Evolving Virtual Assistants and the Human Machine Partnership
Podcasts
Earley On Podcast Episode 1: Intro to Machine Learning & Artificial Intelligence
White papers
Making Intelligent Virtual Assistants a Reality
Case Studies
Allstate’s Intelligent Agent Reduces Call Center Traffic and Provides Help During Quoting Process