The Role of the Chief Data Officer - Managing Expectations

This article originally appeared in the May/June 2017 issue of IT Pro, published by the IEEE Computer Society.

This article is one in a series that examines the evolving role of the chief data officer (CDO) and how the CDO interacts with other members of the C-suite. For this installment, I interviewed Ursula Cottone, CDO of Citizens Bank, about a journey that began not with data, but with people.