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      • AI Readiness
        • AI Readiness
          Get the support your AI needs to succeed at scale
        • Assessment Tools
          Find gaps & get prioritized recommendations
        • Quick Check
        • Enterprise
        • AI Retrieval (AIRR-10)
        • SearchOS
        • Architecture Pilot
          See measurable outcomes in 8-12 weeks
        • AI at Scale
          Drive AI solutions with structured, reliable knowledge
      • Services
        • IA & Taxonomy Design
          Power better search, AI & digital experiences with IA
        • Product Data Management
          Help customers find, compare & buy with confidence
        • Customer Engagement
          Optimize customer interactions to boost sales, retention & loyalty
      • Industries
        • Challenges
          Learn how IA & data strategies help organizations across sectors
        • Retail Services
        • Pharmaceutical & Life Sciences
        • Manufacturing & Distribution
        • Financial Services
      • Resources
        • Insights
          Browse our blog, articles & webinars
        • Earley AI Podcast
          Listen to expert commentary on AI & ML
        • The AI-Powered Enterprise (E-book)
          Download Seth Earley’s award-winning book on harnessing the power of AI in your business
        • Case Studies
          See how EIS has improved business outcomes by organizing data
      • About
        • EIS
          Who we are
        • Seth Earley
          Our founder & CEO
        • In the Media
          What we're doing
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          Work with us
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      Webcast Recording

      Product and eCommerce Search

      Webinar Series - AI and Search: Navigating the Future of Business Transformation  Session 2
       

      Summary

      Enhancing E-commerce Experience

      Generative AI can transform the e-commerce user experience by pre-answering common queries and improving response times through conversational search, creating a more engaging and efficient shopping environment.

      Fine-Tuning and Domain-Specific Models

      Tailoring generative models through fine-tuning and deploying smaller, specialized models can enhance performance in specific tasks such as brand recognition and query segmentation, offering both speed and accuracy improvements.

      RAG in E-commerce (Retrieval-Augmented Generation)

      RAG methodologies empower e-commerce platforms by indexing products into vector spaces and retrieving relevant data, coupled with consistent embedding models to ensure accurate, context-rich search results and recommendations.

      Cost Considerations

      Implementing generative models in e-commerce comes with substantial resource and computational costs, but leveraging open-source models and understanding token cost-pricing can provide financial advantages, making the technology more accessible.

      Modality Choice

      RAG methodologies empower e-commerce platforms by indexing products into vector spaces and retrieving relevant data, coupled with consistent embedding models to ensure accurate, context-rich search results and recommendations.


      We're excited to continue the discussion. Be sure to review upcoming webinars in this series. 

      Learn More
      On this page
      • Video Recording
      • Session Highlights
      • Slides

      Video Recording

       

       

      Session Highlights

      "AI not only helps in finding what is needed but also provides expertise and contextually appropriate experiences in e-commerce, which is essential for a good user experience." - Seth Earley

      "The integration of search capabilities in e-commerce with AI can enhance search results, create landing pages, improve SEO, and personalize user experiences by understanding customer intent and behavior." — Sanjay Mehta

      "The evolving role of generative AI in e-commerce is transformative, but the industry is rapidly changing, and there's still much more to explore in this field." — Patrick Hoeffel

      "Fine-tuning and task-specific models enhance efficiency and specificity, though they may sometimes lack the breadth of general knowledge found in larger models." - Phil Ryan

       

      Slides

      Want More Like This?

      [RECORDED] Webinar: Is Your Search Ready for AI? A framework for measuring the right things, closing the gaps, and sequencing the path to autonomous optimization

      Aug 20, 2026

      [RECORDED] Webinar: Search Doesn't Stay Fixed: SearchOS - the agentic optimization layer that keeps ecommerce search relevant for buyers and AI

      Jul 23, 2026

      [RECORDED] Webinar: Putting It Together: The AI Readiness Architecture Pilot

      Jun 25, 2026
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