Search Doesn't Stay Fixed: A working demo of SearchOS, the optimization layer that keeps ecommerce search relevant for buyers and AI

WEBINAR, JULY 22, 1PM ET| 10AM PT

Most enterprise search is tuned once, at launch, and then it drifts. Catalogs grow, buyer language changes, new products get indexed badly, and relevance quietly degrades. Your customers feel it first. So do the AI systems that now depend on search: a chatbot, a copilot, or a RAG pipeline is only as good as what your search engine returns.

SearchOS is the optimization layer that keeps search working after launch. It runs alongside your existing search platform rather than replacing it, and it applies information architecture discipline to find what is failing, fix the highest-impact issue, and keep search tuned as your catalog and your buyers change.

In this session, Seth Earley and Sanjay Mehta demonstrate SearchOS against a real B2B catalog. You will see how it measures search health, where relevance breaks and why, how field weighting and catalog gaps move results, and how the same work that improves search for people makes it AI-ready. We will share results from recent work, including a search conversion lift from 1.8% to over 3%, and show how to run a diagnostic on your own search.

Built for leaders in ecommerce, search, product information, and personalization who need search to perform, not just exist.