Nashville, TN October 20-23, 2021
Layer AI Into Your Existing Tech Ecosystem to Augment Agent Capacity
Speaker: Seth Earley
As AI and machine learning models improve, how can customer contact leaders integrate agents alongside these powerful tools to improve productivity and efficiency? In this workshop, we'll tackle:
- Strategically deploying AI to support agents.
- Blending agents with automation tools to improve the agent experience.
- Earning agent buy-in for AI initiatives