Knowledge Management
The reasons behind an enterprise data problem are well understood. The challenge is in designing and operationalizing a scalable data solution. We build taxonomies and ontologies to provide a foundation for the knowledge graphs and data fabrics that unify your data and enable your users to search your democratized data.
Product Information
Your product data delivers your brand message. Ensuring that brand message is consistent across channels and websites is vital to controlling that brand message. From ERP and PIM to CMS, E-Commerce, Social, and Marketplaces, EIS builds scalable, flexible, and cost-efficient Product Data Programs. EIS brings tools, people, processes, and strategy together.
Artificial Intelligence
Earley Information Science has been a leader in Enterprise Artificial Intelligence from the start. Understanding your readiness for an AI project and the use cases your business needs to succeed depends on the right partner who can add value to your generative AI and automation needs. EIS is a leader in making AI projects valuable, profitable, and scalable to your goals.
Customer Experience
The key to successful customer engagement is leveraging all customer data sources to deliver a personalized shopping experience throughout the customer journey. EIS enables the organization and contextualization of customer data in your CRM or CPD to supercharge your e-commerce and digital marketing systems to personalize your experience.
Strategy & Readiness Consulting
If you’re just starting out, or ready to re-evaluate your approach, EIS can work with your team to develop a gameplan for a focused digital commerce or digital workplace initiative. We’ll tailor the engagement to match the scope of your requirements, perform a current state assessment and help you to define a strategic roadmap to achieve a desired future state.
We can help you to select a new technology platform or evaluate the use of complementary tools and technologies. We are experienced in managing pilots and Proof of Concept (POC) projects that demonstrate the viability of a new process or technology. Upon completion, we can provide a knowledge transfer to an internal team or continue into the next phase.
Design & Implementation Services
If you have already chosen an information system and need extra resources to deploy and scale the platform, we have experience in that area as well. Our approach is to assess the robustness of existing taxonomies, ontologies, and knowledge graphs and identify ways to enhance them to maximize their performance and business impact.
Our experience with hundreds of enterprise-class engagements tells us that extra time spent on the information architecture for a new system pays huge dividends in terms of long term results.
Operations & Governance
If your platforms are fully deployed, we can be an experienced and objective resource to optimize them. We know how to identify systems and technologies that are not fully leveraged for maximum ROI. Our structured approach to performance optimization allows us to find ways to enhance the customer experience and improve the impact on sales.
On the operations side, we have conducted many engagements that bring ongoing improvements to business processes, performance metrics, quality management, and governance programs. We know how to start small and position your digital commerce and digital workplace systems to maximize long-term value. Delivering measurable business improvement is the central goal of every client engagement we undertake.