Harness the power of AI to drive competitive advantage - CCW Nashville

In this presentation Seth Earley discusses:

  • AI as technical evolution
  • Why AI matters to call centers
  • Prerequisites for success
  • Example focused bot application
  • Questions to ask 

 
Meet the Author
Earley Information Science Team

We're passionate about managing data, content, and organizational knowledge. For 25 years, we've supported business outcomes by making information findable, usable, and valuable.