Harness the power of AI to drive competitive advantage - CCW Nashville

In this presentation Seth Earley discusses:

AI as technical evolution
Why AI matters to call centers
Prerequisites for success
Example focused bot application
Questions to ask

Harness the Power of Artificial Intelligence to Drive Extraordinary Competitive Advantage from Earley Information Science

Meet the Author

Earley Information Science Team

We're passionate about managing data, content, and organizational knowledge. For 25 years, we've supported business outcomes by making information findable, usable, and valuable.