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Building Personalized Experiences

whitepaper-cover-building-personalized-experiencesThrough the power of attributes across product, customer, content, and asset domains.

Applying customer and journey context means serving up the right products, services or solutions with supporting data and content to meet needs on a moment-to-moment basis.  Therefore, customer data models, product data models, content models, and knowledge architecture all have to follow harmonized information structures–in other words, they have to be tied together by a unified attribute model or framework in order to achieve unified commerce.

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Earley Information Science Team
Earley Information Science Team
We're passionate about enterprise data and love discussing industry knowledge, best practices, and insights. We look forward to hearing from you! Comment below to join the conversation.

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[MAY 25] Artificial Intelligence Begins With Information Architecture

Building An AI-Powered Enterprise In the first webinar of this series we’ll establish the formula for AI success:  AI-Powered solutions are only as good as the data that fuels them. Successful AI requires a semantic data layer built on a solid enterprise information architecture. We’ll demystify this topic for executives and provide actionable advice for data strategists. When: May 25, 2022 @ 1:00PM EDT Who should attend: Executives who care about AI and the data experts who enable them. Speakers:

The Coming Tsunami of Need — Knowledge Management for Artificial Intelligence

Knowledge management has had a bad rap. For the past few decades, it has gone through cycles of popularity after being introduced in the early 90s, and in some of those cycles, it has been significantly devalued. That is the online incarnation of KM. Knowledge has been passed on for centuries through written words and apprenticeships; formal teaching and training; and cultural experience and folk teachings. Knowledge management as a digital endeavor started with early collaboration tools — listserves, online discussions, communities, bulletin boards, and the like as well as their corporate “groupware” cousins such as Lotus Notes and SharePoint.