Content management systems often are deployed within a single department (such as legal or marketing) and therefore are implemented with a focus on the needs of specific and even isolated audiences. The “E” of ECM may stand for “enterprise,” but few installations have that kind of scope, instead providing solutions to only specific, vertically oriented business goals.
With transactional enterprise content management (tECM), however, the primary business goal is most certainly enterprise-wide: pushing high volumes of content through the system quickly, efficiently and accurately. In a transactional environment, document management is not a collaborative tool but an infrastructure. It takes “t” to put the “E” back in tECM.
Read the full Article in DOCUMENT Magazine