It is time to start thinking about knowledge management differently by going back to basics.
Many new and emerging means of leveraging knowledge are now on the table - think cognitive computing and chatbots. These tools and new capabilities are being extended outward to the entire enterprise. However, bad data cannot be thrown into an algorithm and magically produce results for a business process, no matter how “smart” the algorithm is at parsing and organizing information.
In this ebook you'll learn:
- What’s changed to give KM a new lease on life
- A roadmap to successfully navigating the change management required for successful KM outcomes
- How real companies are making KM work to increase access to and use of their most valuable non-human asset – data!