Knowledge
Earley & Associates offers access to articles and research reports that will help you learn basic concepts, identify best practices, understand requirements and be more successful in your content management, taxonomy, or search projects.
You can download free articles to get your feet wet as well as paid reports that will let you delve more deeply into topics.
Recent Articles
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State of the Industry: Transactional Content Management Content management systems often are deployed within a single department (such as legal or marketing) and therefore are implemented with a focus on the needs of specific and even isolated audiences. The “E” of ECM may stand for “enterprise,” but few installations have that kind of scope, instead providing solutions to only specific, vertically oriented business goals. With transactional enterprise content management (tECM), however, the primary business goal is most certainly enterprise-wide: pushing high volumes of content through the system quickly, efficiently and accurately. In a transactional environment, document management is not a collaborative tool but an infrastructure. It takes “t” to put the “E” back in tECM. |
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Tips for Keyword Research Keyword research assists with making intelligent decisions regarding which words to target and in what order and where those words need to appear in our site content. Many of the words or phrases we come across while working through the research process might also in turn become preferred terms in our taxonomies. Further, we’re also likely to uncover some really great related (and unrelated) terminology originating directly from the fingers of our target audiences themselves... |
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DITA, Metadata Maturity and the Case for Taxonomy Many organizations have turned to component-oriented content creation to create more sophisticated knowledge products, in more languages, and at lower cost. Our research shows that organizations that use XML authoring are more mature than their peers with respect to the adoption of best practices for search and metadata. We examine the metadata capabilities within DITA (and content management systems), discuss two major benefits that can be achieved by using descriptive metadata and taxonomy, and recommend some best practices for getting started with metadata for component-oriented content. |
Knowledge
Featured Whitepaper
Measuring the Success of a Taxonomy Project
The key to the success of a taxonomy project depends upon its outcomes. It's important to identify the outcomes, and then, using a combination of qualitative and quantitative approaches, determine whether the important criteria are being met.