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The Increasing Criticality of MDM for Personalization for Customers and Employees Master data management seems to be one of those perennial,...
A knowledge graph is a type of data representation that utilizes a network of interconnected nodes to represent real-world entities and the ...
Some product information management (PIM) tools make it difficult to change core data models once they have been set up in the system. To av...
How Large Enterprises are Saving Millions in Operational Costs and Improving Their Employee Experience In this new world, no employees shoul...
If you want to deliver a truly personalized product experience and strengthen customer loyalty, a Product Information Management System (PIM...
Successful knowledge management, risk management and process automation initiatives use Knowledge Graphs and Text Analytics for data discove...
Transforming Legacy Faceted Search into Personalized Product Discovery The latest in e-commerce trends is the transformation of legacy facet...
Building An AI-Powered Enterprise Recorded Webcast In this webinar we establish the formula for AI success: AI-Powered solutions are only a...
Enterprises are increasingly recognizing the critical need for knowledge management (KM) to power cognitive AI. Training a chatbot requires ...
You made investments in marketing technology in order to improve customer experience. But, are they yielding the desired results? Are custom...
You're probably using metrics to determine if your marketing programs are effective. But, have you selected the right metric at each stage o...
Understanding, anticipating and responding to the wants, needs and behaviors of your customer is the competitive battlefield of 2022. Howeve...
Today your ecommerce customers expect to be shown recommendations as they browse your product catalog. But, “most popular” is a filter that ...
Hosts: Seth Earley, EIS, and Chris Featherstone, AWS Guest: Mike Kaput, Marketing AI Institute In this conversation, Seth and Chris talk a...
Many companies are turning to chatbots and virtual assistants to improve customer experience and increase operational efficiency. In the pas...
Recorded - available as on demand webcast AI is plagued by inflated and unrealistic expectations due to a lack of broad understanding of thi...
RECORDED WEBCAST AVAILABLE We still hear it today – executives ask “Why do we need a taxonomy?” Then the various follow-ons : “Can’t we just...
Recorded - available as on demand webcast There is an ever increasing focus on reducing customer support costs while improving customer sati...
Recorded - available as on demand webcast Visual search – the ability to search your product catalog and supply chain based on a photo taken...
Recorded - available as on demand webcast Human resource management teams have been through a lot over the last year as they have coped with...
Recorded - available as on demand webcast While most organizations engaging in B2B or B2C commerce understand the intuitive value of product...
Recorded - available as on demand webcast Organizations are investing in product data to support eCommerce and a more personalized experienc...
Recorded - available as on demand webcast If internet search worked like enterprise search, who would use it? For years, enterprise users ha...
Recorded - available as on demand webcast Customer Data Platforms, software that creates a persistent, unified customer database that is acc...
Recorded - available as on demand webcast For many companies digital sales are outpacing sales from other channels as customers do more and ...
Recorded - available as on demand webcast To be competitive in today’s data-driven world, it is more important than ever to make use of all ...
There is an ever increasing focus on reducing customer support costs while improving customer satisfaction. While these appear to be confli...
Recorded - available as on demand webcast Join authors and AI experts Seth Earley and Tom Davenport for a discussion of how to get AI to suc...
Recorded - available as on demand webcast AI has been getting its fair share of inflated and unrealistic expectations due to a lack of broad...
Recorded - available as on demand webcast AI has been getting its fair share of inflated and unrealistic expectations due to a lack of broad...
Recorded - available as on demand webcast AI has been getting its fair share of inflated and unrealistic expectations due to a lack of broad...
Recorded - available as on demand webcast AI has been getting its fair share of inflated and unrealistic expectations due to a lack of broad...
Recorded - available as on demand webcast Knowledge management (KM) and artificial intelligence (AI) have both gone through booms and busts—...
Recorded - available as on demand webcast Ontologies are getting more attention these days as a mechanism to support content, customer exper...
Recorded - available as on demand webcast Using analytics to understand and optimize your Taxonomy to drive high-performance eCommerce. In t...
Recorded - available as on demand webcast When designing a display taxonomy, many sites lose track of the customer journey at *each step* in...
Recorded - available as on demand webcast It’s hard enough to design and implement a ‘garden variety’ product information management (PIM) p...
Recorded - available as on demand webcast Attributes are powerful tools in Digital B2B, but they are also a lot of work to design and mainta...
Ecommerce websites, replacement part reference guides, online marketplaces and IoT monitoring platforms all have one thing in common. They ...
Recorded - available as on demand webcast Digital commerce experts, Jason Hein and Chantal Schweizer, share insider best practices for maxim...
Recorded - available as on demand webcast Many product taxonomies start with good intentions but are corrupted over time by a proliferation ...
Recorded - available as on demand webcast In this conversation, our digital commerce experts walks through the impact that product images ha...
Recorded - available as on demand webcast In this 15 minute - no B.S. - session, our digital commerce experts will use real world examples t...
Recorded - available as on demand webcast Product content will make or break your digital commerce user experience. But what does that reall...
Recorded session -- view the webcast. The B2B technical buyer is a unique persona with specialized needs. In order to get and keep this valu...
Recorded - available as on demand webcast Let’s face it - no one likes the ‘G’ word. It’s too often a sour antidote to excitement and nimble...
Recorded - available as on demand webcast Whereas most Retailers have already made the leap to a digital paradigm, Grocery has lagged behind...
Recorded - available as on demand webcast What does it take to successfully deliver a digital experience for the B2B market? While the whole...
Recorded - available as on demand webcast Business agility rests upon a well-architected environment of business processes, workflows, and c...
Recorded - available as on demand webcast Artificial Intelligence (AI) for organizations of all sizes is becoming more practical every day. ...
Recorded - available as on demand webcast The age of customer-driven, Artificial Intelligence (AI)-powered enterprises is here, and B2B/B2C ...
Recorded - available as on demand webcast We’ve all heard it – digital transformation is coming for us. From how our customers and partners ...
Recorded - available as on demand webcast Artificial Intelligence (AI) has the potential to completely revolutionize the B2B selling functio...
We’ve all heard it – digital transformation is coming for us. From how our customers engage with us, to how our partners leverage us, and ho...
Recorded - available as on demand webcast In the early text-based, green-screen days of computers we talked about building a “GUI” – a Graph...
(or, how to keep Amazon and Walmart from eating your lunch – and dinner) With Amazon’s acquisition of Whole Foods Market just a few short mo...
Recorded - available as on demand webcast B2B buyers' expectations continue to escalate, leaving many customers nonplussed when your digital...
Recorded - available as on demand webcast How AI leverages knowledge assets for customer experience, conversational search, retrieval and co...
Recorded - available as on demand webcast Though media, analysts and vendors are ushering in the AI revolution with gusto, the reality in mo...
Recorded - available as on demand webcast Why don’t we hear more stories about companies that are delivering a truly unified customer experi...
Recorded - available as on demand webcast A good digital experience is about facilitating information flows between the organization and its...
Recorded - available as on demand webcast Implementing Product Information Management (PIM) in any organization is complex. Getting consensu...
Recorded - available as on demand webcast They follow process, document their work in the CRM, never ask for raises and don’t complain. The...
Recorded - available as on demand webcast In the past year, several large banks have already started building and delivering Chatbot solutio...
Recorded - available as on demand webcast The lack of patient adherence to prescribed medications and post-procedure care instructions is cr...
Recorded - available as on demand webcast What works, what doesn't and what organizations need for success A survey of 100 information manag...
Recorded - available as on demand webcast Your customers have rising expectations about their digital experience across every channel and to...
Recorded - available as on demand webcast The CDO is a relatively new role. In some organizations the CDO is a key interface with the rest ...
Recorded - available as on demand webcast Chatbots are increasingly part of the customer experience – whether to facilitate a new transactio...
Recorded - available as on demand webcast Is your knowledge management system like a superhighway without adequate on-ramps? In other words,...
Recorded - available as on demand webcast How to make your content work with the new marketing technology The new generation of marketing so...
Recorded - available as on demand webcast Today, information is the new currency. This has changed the rules for how most companies do busi...
Recorded - available as on demand webcast Brands and retailers are faced with a dilemma: how can I comply with product attribute standards a...
Recorded - available as on demand webcast Turing test or no Turing test, Intelligent Virtual Assistants are here to stay. As more and more o...
Recorded - available as on demand webcast Your site is under constant scrutiny by Google, and much of your content strategy is geared toward...
Recorded - available as on demand webcast Personalization has been the big promise for the past 15 years. CMS vendors, design agencies and c...
Recorded - available as on demand webcast Search for the enterprise seems to have hit a wall. Bad search is the top complaint of users inter...
Recorded - available as on demand webcast Analytics and big data are the buzzwords de jour. But what is meaningful and how can success be me...
Recorded - available as on demand webcast Engaging with customers and providing an excellent customer experience depends on several capabili...
Recorded - available as on demand webcast Cognitive computing is tool that can be used to enable intelligent virtual assistants to perform a...
Recorded - available as on demand webcast Governance is the glue that holds various content, knowledge and data management initiatives toget...
Recorded - available as on demand webcast Enterprise Search can be complicated, confusing and time-consuming. According to IDC, 36% of a kno...
Recorded - available as on demand webcast 96% of businesses fail to unlock the full potential of their data. Traditional approaches to enter...
Recorded - available as on demand webcast Journey mapping is an essential part of understanding and optimizing the customer experience at ea...
Recorded - available as on demand webcast Every organization has a different level of digital commerce maturity. Some are highly advanced in...
Recorded - available as on demand webcast Building a digital transformation roadmap requires a clear vision for where your digital business ...
Recorded - available as on demand webcast Providing the best possible customer experience and streamlining the buying process with relevant,...
Recorded - available as on demand webcast What’s in your marketing technology stack? How will you choose from 2,000 or so vendors as you bui...
Recorded - available as on demand webcast In today’s competitive online retail marketplace, winning is defined by a retailer’s ability to di...
Recorded - available as on demand webcast If you have not optimized site search on your digital commerce site, you are losing money. Accordi...
Recorded - available as on demand webcast Analytics can tell us a great deal about how your customers are responding to messaging, how they ...
Recorded - available as on demand webcast Analytics is particularly challenging because the specialized nature of tools and approaches make ...
Recorded - available as on demand webcast One area that is receiving an inordinate amount of attention and resourcing is that which drives m...
Recorded - available as on demand webcast With the Internet of Things, distributed intelligence will allow for automated replenishment which...
Recorded - available as on demand webcast As programs and devices get smarter, special purpose applications will become more adaptable and s...
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