[Earley AI Podcast] Episode 41: Ian Hook

    Ian Hook on Advancing Operational Excellence with AI and Knowledge Management - The Earley AI Podcast with Seth Earley - Episode #041 Guest:...

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    [Earley AI Podcast] Episode 41: Ian Hook

    Ian Hook on Advancing Operational Excellence with AI and Knowledge Management - The Earley AI Podcast with Seth Earley - Episode #041 Guest:...

    [Earley AI Podcast] Episode 40: Marc Pickren

    Search Optimization, Competitive Advantage, and Balancing Privacy in an AI-Powered Future - Marc Pickren - The Earley AI Podcast with Seth E...

    [RECORDED] Product Data Mastery - Reducing Returns to Increase Margin Through Better Product Data

    Improving product data quality will inevitably increase your sales. However, there are other benefits (beyond improved revenue) from investi...

    [Earley AI Podcast] Episode 39: Kristina Francis

    AI Disruption and Job Replacement, Wealth Gap, and Economic Inequality - Kristina Francis - The Earley AI Podcast with Seth Earley and Chris...

    [Earley AI Podcast] Episode 38: Alexander Schober

    Revolutionizing Data Pipelines, Unifying Metadata, Knowledge Graphs, and Generative AI - Alexander Shober - The Earley AI Podcast with Seth ...

    Unlocking the Potential of Generative AI: Benefits, Risks, and Best Practices for Businesses

    Are you considering trying out one of the many new generative AI tools? The potential rewards are compelling, but it's essential to understa...

    [Earley AI Podcast] Episode 37: Rachad Najjar

    Enterprise A.I. Strategy, Knowledge Management and more - Rachad Najjar - The Earley AI Podcast with Seth Earley - Episode #037 Guest: Racha...

    [RECORDED] Product Data: Insights for Success - How AI is Automating Product Data Programs

    Artificial Intelligence is changing the way businesses interact with their customers. From hyper-personalized experiences to chatbots built ...

    AI’s Value for Product Data Programs

    By Dan O'Connor, Director of Product Data, Earley Information Science AI is all the talk of every business trying to find new ways to engage...

    [Earley AI Podcast] Episode 36: Amar Goel

    Amar Goel on A.I. Tools, Ground Truth in LLMs, the Bito Journey and More Guest: Amar Goel About this Episode: Today’s guest is Amar Goel, fo...

    [RECORDED] Product Data Mastery: Navigating the Complex World of Product Syndication

    The fastest evolving segment in Product Data today is syndication. Getting product data into marketplaces, retailers, e-tailers, and social ...

    [Earley AI Podcast] Episode 35: Sanjay Mehta

    Applying AI to your Industry Guest: Sanjay Mehta About this Episode: Today’s guest is Sanjay Mehta, Head of Industry Commerce for LucidWorks...

    [WEBINAR] Product Data Mastery - Navigating the Complex World of Product Data Syndication

    The fastest evolving segment in Product Data today is syndication. Getting product data into marketplaces, retailers, e-tailers, and social ...

    [Earley AI Podcast] Episode 34: Doug Kimball

    Taking Control of your Data: How Knowledge Graphs Help to Optimize your Business Guest: Doug Kimball About this Episode: Today’s guest is Do...

    [Earley AI Podcast] Episode 33: Ben Clinch

    Exploring the Power of Collaboration in Data Science Guest: Ben Clinch About this Episode: Today’s guest is Ben Clinch, Head of Information ...

    [Webinar] How to Get the Best of Commercial and Open Source Large Language Models While Protecting Corporate IP

    In the rapidly evolving world of ChatGPT and Large Language Models (LLMs), businesses are understandably apprehensive. Numerous potential ha...

    [Webinar] Unlocking the Power of Generative AI:  The Critical Role of Knowledge Management

    Generative AI is getting all the attention, headlines, and industry hype. Organizations are looking at how it can be used to create better e...

    [Webinar] Transforming Content Management at Silicon Labs: Taming Learning Content Chaos

    Silicon Labs is a $1 billion global leader in secure, intelligent wireless technology. The organization faced significant challenges in cont...

    [Earley AI Podcast] Episode 32: Glenn Gow

    The Power of AI Guest: Glenn Gow About this Episode: Today’s guest is Glenn Gow, CEO of Coaching at The Peak Performance CEO Coach. Glenn jo...

    [Earley AI Podcast] Episode 31: Kirk Marple

    It’s All About the Data Guest: Kirk Marple About this Episode: Today’s guest is Kirk Marple, Technical Founder and CEO at Unstruk Data. Kirk...

    [Earley AI Podcast] Episode 30: Alex Babin

    The Holy Grail of AI Guest: Alex Babin About this Episode: Today’s guest is Alex Babin, Co-Founder and CEO at ZERO Systems. Alex joins Seth ...

    [Earley AI Podcast] Episode 29: Maxim Serebryakov

    Artificial Voice Intelligence Guest: Maxim Serebryakov About this Episode: Today’s guest is Maxim Serebryakov, Co-Founder and CEO at Sanas. ...

    [Earley AI Podcast] Episode 28: Michael Todasco

    Human Connection with AI Guest: Michael Todasco About this Episode: Today’s guest is Michael Todasco, Writer about Generative AI. Mike joins...

    [Earley AI Podcast] Episode 27: Gordon Hart

    Machine Learning and Algorithms Guest: Gordon Hart About this Episode: Today’s guest is Gordon Hart, Co-Founder and Head of Product at Kolen...

    [Earley AI Podcast] Episode 26: Daniel Faggella

    Human Cognitive Science Guest: Daniel Faggella About this Episode: Today’s guest is Daniel Faggella, Head of Research and CEO at Emerj Techn...

    [RECORDED] Master Data Management & Personalization: Building the Data Infrastructure to Support Orchestration

    The Increasing Criticality of MDM for Personalization for Customers and Employees Master data management seems to be one of those perennial,...

    [Earley AI Podcast] Episode 25: Michelle Zhou

    Data Tells the Story Guest: Michelle Zhou About this Episode: Today’s guest is Michelle Zhou, Co-Founder and CEO at Juji, Inc. Michelle join...

    [Earley AI Podcast] Episode 24: Juan Sequeda

    Incentivizing Technology Guest: Juan Sequeda About this Episode: Today’s guest is Juan Sequeda, Principal Scientist at data.world and Co-Hos...

    [Recorded] Demystifying Knowledge Graphs – Applications in Discovery, Compliance and Governance

    A knowledge graph is a type of data representation that utilizes a network of interconnected nodes to represent real-world entities and the ...

    [RECORDED] How to Use Software to Accelerate Product Data Design, Optimization and Metrics Driven Decision Making

    Some product information management (PIM) tools make it difficult to change core data models once they have been set up in the system. To av...

    [Earley AI Podcast] Episode 23, Andy Fitzgerald

    In this episode, our guest is Andy Fitzgerald, Information Architecture & Content Strategy Consultant. Highlights: 1:40 - Getting from P...

    [Earley AI Podcast] Episode 22, Peter Voss

    In this episode, Seth and Chris talk with Peter Voss, Founder, CEO, and Chief Scientist at AGI Innovations & Aigo.ai. Highlights: 2:58 "...

    [Earley AI Podcast] Episode 21, Dan Turchin

    In this episode, Seth and Chris talk with Dan Turchin, CEO & Founder of PeopleReign. Highlights: 4:30 What drives Dan's mission to impac...

    Making the Best of AI – What Executives Need to Know

    Topic: Generative AI This article originally appeared on CXO Outlook. Beginning the journey with the right preparation will lead to success ...

    [Earley AI Podcast] Episode 20, Dr. Mark Maybury

    Guest: Dr. Mark Maybury, former CTO at Stanley, Black & Decker In this episode, Seth and Chris talk with Dr. Mark Maybury on innovation,...

    [Earley AI Podcast] Episode 19, Steve Stesney

    Guest: Steve Stesney, Senior Product and Data Practice Lead at Predictive UX. In this episode, Seth and Chris talk with Steve Stesney, Senio...

    [RECORDED] Knowledge Management and Virtual Assistants

    How Large Enterprises are Saving Millions in Operational Costs and Improving Their Employee Experience In this new world, no employees shoul...

    [RECORDED] What is PIM and Why Your Ecommerce Business Needs It

    If you want to deliver a truly personalized product experience and strengthen customer loyalty, a Product Information Management System (PIM...

    What is Hybrid AI? An Approach for Data Discovery

    Hybrid AI is a method of combining machine learning, which uses statistical models to analyze data, and symbolic AI, which is semantic-based...

    [RECORDED] Unlock the Value of Data Discovery Using Knowledge Graphs and Hybrid AI

    Successful knowledge management, risk management and process automation initiatives use Knowledge Graphs and Text Analytics for data discove...

    [Earley AI Podcast] Episode 18, Scott Taylor

    Telling Stories About Data Management Guest: Scott Taylor - The Data Whisperer In this episode, Seth and Chris talk with Scott Taylor, the "...

    [Earley AI Podcast] Episode 17, Henrik Hahn

    Driving Innovation & Change in a Complex Environment Guest: Henrik Hahn In this episode, Seth and Chris talk with Henrik Hahn about driv...

    First Party Data: The New Imperative

    The need for accurate data to support digital transformation and the emergence of new restrictions on the use of third-party data have promp...

    [Earley AI Podcast] Episode 16, Jim Iyoob

    Using Data to Deliver Customer Experience That Matters Guest: Jim Iyoob In this episode, Seth and Chris talk with Jim Iyoob about using data...

    [RECORDED] Powering Personalized Search with Knowledge Graphs

    Transforming Legacy Faceted Search into Personalized Product Discovery The latest in e-commerce trends is the transformation of legacy facet...

    [RECORDED] Artificial Intelligence Begins With Information Architecture

    Building An AI-Powered Enterprise Recorded Webcast In this webinar we establish the formula for AI success: AI-Powered solutions are only as...

    [Video] How Can My Company Get Started With Information Architecture?

    TRANSCRIPT What can seem very daunting to organization is the fact that this problem is big and challenging and difficult. However, there's ...

    [Earley AI Podcast] Episode 15, Tom Davenport

    In this episode, Seth and Chris talk with Tom Davenport, author of The AI Advantage How to put the artificial intelligence revolution to wor...

    [Video] When is the Best Time to Invest in Information Architecture

    TRANSCRIPT So the question about making an investment in IA, it always has to happen. And whether you're doing it intentionally or not, you ...

    [Earley AI Podcast] Episode 14, Michael Schrage

    AI & Recommendation Engines Guest: Michael Schrage In this episode, Seth and Chris talk with Michael Schrage, Fellow at MIT Sloan School...

    [Video] Who Benefits From Investments In Information Architecture

    TRANSCRIPT When you make investments in information architecture it does a lot of things. First of all, there are multiple levels. You're ac...

    [Video] Why is Information Architecture so important RIGHT NOW?

    TRANSCRIPT Information Architecture is extremely important today, especially since there's a lot of new technologies, emerging technologies,...

    [Earley AI Podcast] Episode 13, Stephanie Lemieux

    In this episode, Seth and Chris talk with Stephanie Lemieux, President of Dovecot Studio about the nuts and bolts of taxonomy and informatio...

    [Recorded] The Knowledge Management Imperative:  Why KM is Essential to AI

    Enterprises are increasingly recognizing the critical need for knowledge management (KM) to power cognitive AI. Training a chatbot requires ...

    [Video] How does information governance help make data driven decisions?

    TRANSCRIPT I wanted to take a few minutes and talk about decision making based on data. It's really about how we can measure the results of ...

    Make Data Driven Decisions with the Right Customer Journey KPIs

    The customer journey and the customer lifecycle are terms that are often used interchangeably, but there are nuances that make them differen...

    [Video] What Is Information Architecture?

    TRANSCRIPT Information Architecture is a way of designing an information structure for any system or any process. And the analogy that I lik...

    Episode 12 - Jeff Coyle

    AI and Content Strategy Guest: Jeff Coyle In this episode, Seth and Chris talk with Jeff Coyle about how AI is impacting content strategy. H...

    [RECORDED] How to Assess & Evaluate Your Marketing Technology Stack

    You made investments in marketing technology in order to improve customer experience. But, are they yielding the desired results? Are custom...

    [Infographic] Top 10 Reasons You Need To Audit Your Martech Stack

    During the course of our clients' digital transformation projects it is common to be talking about the technologies and tools that need to e...

    Episode 11 - Mark Anderson

    New Science - Pattern Discovery Guest: Mark Anderson In this episode, Seth and Chris talk with Mark Anderson about the new field of pattern ...

    Leveraging First Party Data – A New Imperative

    Consumer concerns and new regulations have put purveyors and users of third party data on notice that this source of data may soon be extinc...

    Episode 10 - Tim Huckaby

    Perspectives on App Dev, AI, Computer Vision & Ethics Guest: Tim Huckaby In this episode, Seth and Chris talk with Tim Huckaby about the...

    Episode 9 - Sean Martin

    Practical & Scalable Knowledge Graphs Guest: Sean Martin In this episode, Seth and Chris talk with Sean Martin about the development and...

    Episode 8 - Paul Zhao

    Democratizing AI Guest: Paul Zhao In this episode, Seth and Chris talk with Paul Zhao about making AI more accessible for everyone. Highligh...

    Episode 7 - Paul Lasserre, Global Segment leader - Applied AI at Amazon Web Services (AWS)

    AI, ML & Customer Experience Guest: Paul Lasserre, Global Segment leader - Applied AI at Amazon Web Services (AWS) In this episode, Seth...

    Episode 6 - Henrik de Gyor, Synthetic Media

    Synthetic Media Guest: Henrik de Gyor, consultant, podcaster and author of Synthetic Media In this episode, Seth and Chris talk with Henrik ...

    [RECORDED] How to Instrument KPIs Throughout the Customer Journey

    You're probably using metrics to determine if your marketing programs are effective. But, have you selected the right metric at each stage o...

    Episode 5 - Linda Andersson, AI & Semantic Search

    AI & SEMANTIC SEARCH Guest: Linda Andersson, Founder & CEO, Artificial Researcher In this episode, Seth and Chris talk with Linda An...

    [RECORDED] First Party Data - Managing and Monetizing the "Data Exhaust" From Your MarTech Stack

    Understanding, anticipating and responding to the wants, needs and behaviors of your customer is the competitive battlefield of 2022. Howeve...

    Episode 4 - Adam Sutherland - AI and ML in Media and Entertainment

    AI & Machine Learning in Media & Entertainment Guest: Adam Sutherland, WW BD Lead - Data Science and Analytics for Media & Enter...

    Episode 3 - Massood Zarrabian - Advancements in Enterprise Search

    Bringing a Google-like Search Experience to the Enterprise Guest: Massood Zarrabian, CEO, BA Insight In this episode, Seth and Chris talk wi...

    [RECORDED] What do you recommend? Delight customers and increase revenue with product recommendations

    Today your ecommerce customers expect to be shown recommendations as they browse your product catalog. But, “most popular” is a filter that ...

    Harness the power of AI to drive competitive advantage - CCW Nashville

    In this presentation Seth Earley discusses: AI as technical evolution Why AI matters to call centers Prerequisites for success Example focus...

    Episode 2 - Mike Kaput - Using AI To Enhance Marketing Ops

    Using Out of the Box AI Tools to Enhance Marketing Operations Guest: Mike Kaput, Chief Content Officer, Marketing AI Institute About this ep...

    Episode 1 - Chris Featherstone

    Omnichannel Virtual Assistants Guest: Chris Featherstone About this episode Many companies are turning to chatbots and virtual assistants to...

    How to Design Omni-Channel IVAs That Humans Love To Use

    When supported by an appropriate information architecture and designed with a deep understanding of the customer, virtual assistants can acc...

    Earley AI Podcast: Getting Value From Out-Of-The-Box AI Applications

    Hosts: Seth Earley, EIS, and Chris Featherstone, AWS Guest: Mike Kaput, Marketing AI Institute In this conversation, Seth and Chris talk abo...

    Omnichannel Virtual Assistants – the next frontier in voice and text for customer service

    Many companies are turning to chatbots and virtual assistants to improve customer experience and increase operational efficiency. In the pas...

    The Business Value of Taxonomy Panel Discussion – Key Take Aways

    Taxonomy is a critical component of data-driven applications and processes, but implementing and sustaining a program can pose a challenge. ...

    3 Product Data Taxonomy Tips to Improve Your eCommerce

    Taxonomy is a key part of the navigation that aids customers in finding the product they are looking to research or buy. There are different...

    Designing AI Program for Success-4 Part Series

    Recorded - available as on demand webcast AI is plagued by inflated and unrealistic expectations due to a lack of broad understanding of thi...

    4 Reasons B2B Manufacturers need Strong Product Data

    There are many manufacturers who have started to take the leap forward in the digital space, but there are still a great number who rely sol...

    Using Product Data to Drive Chatbot Dialogs - GS1 2019

    Speakers Seth Earley and Dave Skrobela dive into the many ways that well designed product information attributes can drive your chatbog dial...

    5 core principles for successful AI/human partnerships

    AI works best when humans are in the loop. Knowledge communities can provide a robust flow of information that supports and continuously ref...

    The Business Value of Taxonomy

    Look at the most successful organizations and what stands out is an ability to react quickly to changing markets. This agility is the result...

    6 Key Elements of a Successful B2B Manufacturer’s Marketing Strategy

    To compete in today’s digital marketplace, B2B manufacturers and distributors must offer customers an experience similar to those offered by...

    5 Key Types of Product Taxonomy and How They Can Drive Your Business

    Product taxonomies are critical to the customer experience on ecommerce platforms, marketplaces and websites. In order for customers to find...

    The Business Value of Taxonomy - Your Competitors Know It

    RECORDED WEBCAST AVAILABLE We still hear it today – executives ask “Why do we need a taxonomy?” Then the various follow-ons : “Can’t we just...

    5 Proven Strategies That Boost Customer Engagement

    An effective customer engagement strategy is table stakes to compete in both the B2C and B2B markets today. Top brands commit to being custo...

    The Definitive Guide to Customer Engagement

    A comprehensive customer engagement strategy is the most strategic competitive differentiator for organizations today. To successfully compe...

    How Does Visual Search Work?

    Visual search has been gaining a lot of momentum. Product images are of course provided on websites to assure purchasers that they have sele...

    Product Data Management vs Product Information Management: What You Need to Know

    Product data management and product information management might sound like the same thing – how different is product data from product info...

    3 Steps of an Effective Knowledge Management Journey

    Modern-day companies are overwhelmed with data. Whether it's decades of product information or customer conversation history, there is no sh...

    The Comprehensive Guide to Developing a Knowledge Management Strategy

    Learn how to develop a comprehensive knowledge management strategy that supports current needs and prepares your organization for an AI-powe...

    Knowledge Architecture - The Path to Automating Customer Support Interactions

    Recorded - available as on demand webcast There is an ever increasing focus on reducing customer support costs while improving customer sati...

    ROI of Digital Transformation: Balancing Long-Term Vision and Short-term Impact

    Nowhere is the case for metrics stronger than in digital transformations. The most sweeping and comprehensive transformations are the most e...

    The digital mandate for manufacturers—4 critical success factors

    This Article by Seth Earley was originally published on SmartIndustry. Manufacturing 4.0 is exciting stuff, promising great value, but we mu...

    How Do Knowledge Graphs Address The Challenges Facing Enterprises In An Age of Accelerated Change?

    The pandemic was a trigger for changing work patterns and driving online behaviors that have become permanent - that it not only accelerated...

    Up Your Customer Experience Game By Leveraging Your Product Data

    This Article originally appeared on Modern Distribution Management on March 22, 2021. You all know what they say, “Data is king.” But how do...

    Digital Transformation and the Role of the Customer Data Platform (CDP)

    Digital Transformation (DT) and Customer Data Platforms (CDPs) both entail a great deal of confusing, ambiguous and catch-all terminology th...

    6 Steps to Success With Your PIM Implementation Project

    A new PIM system costs a lot of money, but is also a huge asset. It allows a company to organize its product data, which is almost as import...

    Digital Marketing: AI Enables Expanded Roles for Marketers

    This article originally appeared on The European Business Review on January 21, 2021 Successful marketing depends on delivering the appropri...

    What is a PIM and why should you want one?

    A Product Information Management (PIM) system provides a central location for product data that is used in downstream systems. It is where y...

    AI Makes Sales More Efficient, But Only If Your Data House Is in Order

    This Article was originally published on CustomerThink. Aligning AI’s capability with your sales team Artificial intelligence has the potent...

    How Governance Keeps Your PIM Optimized for the Long Term

    Governance is a program used to ensure data is being managed efficiently. There are many aspects of governance that should be considered whe...

    Why Some Marketers Are Leery of Analytics

    CMSWire published "Why Some Marketers Are Leery of Analytics" on December 2, 2020 quoting Seth Earley: “Lack of the digital machinery that e...

    Beware These Common Digital Transformation Pitfalls

    This Article originally appeared on CMSWire. Everyone has digital transformation on their radar, but its meaning has been lost in the midst ...

    The 5 Key Factors of Highly Successful PIM Deployments

    Online marketplaces, social media, mobile technologies and new shopper journeys have transformed the way that buyers make purchase decisions...

    5 Things You Need To Know To Create A Highly Successful E-Commerce Business

    This Authority Magazine interview with Seth Earley was published on November 13, 2020: 5 Things You Need To Know To Create A Highly Successf...

    Knowledge Graphs, Ontologies, and AI Applications - KMWorld 2020

    Seth Earley, Founder & CEO of Earley Information Science and author of the award winning book, "The AI Powered Enterprise" explains what...

    How to Fix Broken Digital Transformations: “Acts of Heroics” is Not a Viable Customer Experience Strategy

    This Article was originally published on CustomerThink. Quick Summary Frequently transformations seek to address end to end value chains. Th...

    Streamlining Information Flows - Digital Workplace Experience 2020

    Seth Earley, Founder & CEO of Earley Information Science and author of the award winning book, "The AI Powered Enterprise" explains how ...

    Test Your Product Taxonomy - When, Why, and How to Do It

    Recorded - available as on demand webcast For many companies digital sales are outpacing sales from other channels as customers do more and ...

    The Secret To Making Digital Transformations Work: It’s the Data

    This article was originally published on CEOWORLD magazine. Every CEO has been through or has planned more than one “digital transformation”...

    How to Choose a PIM Implementation Partner

    You wouldn’t go to a general practitioner for brain surgery, nor would you go to a brain surgeon for an orthopedic operation. Doctors are sp...

    AI Has Failed To Deliver On Its Promises

    Podcast: The Fourth Industrial Revolution interviewed Seth Earley for its episode "AI Has Failed To Deliver On Its Promises" published on Se...

    Making AI Work - AI Manufacturing 2020

    Product data and information architecture experts, Dave Skrobela, from Earley Information Science, walks through the elements of successful ...

    How to pick the right PIM software for your ecommerce business

    Not all PIM software packages are equal, there is not a one size fits all answer. Every company is different, has different requirements and...

    How your organization can become AI powered

    This Article originally appeared on ClickZ. I have spent more than 25 years researching and implementing AI technologies — from the days of ...

    THE FUTURE OF AI-POWERED HR

    Artificial Intelligences (AI) for HR is still in its early stages, but it can provide new efficiencies and greater effectiveness around the ...

    How Ontologies Power Chatbots - SLA Canada 2020

    Seth Earley, Founder & CEO of Earley Information Science and author of the award winning book, "The AI Powered Enterprise" explains what...

    Ontology: The Key to Unlocking the Power of AI

    We know how we want our companies to work. Enterprises ought to be customer-focused, responsive, and digital. They should deliver to each em...

    Using Artificial Intelligence To Improve Recruiting

    This Article originally appeared in HR.com on June 17, 2020. Hiring has much in common with selling. We want to find the ideal person to sel...

    Harness the Power of AI

    inBusinessGreaterPheonix printed an excerpt from Seth Earley's book, "The AI-Powered Enterprise" as an Articles titled Harness the Power of ...

    Exploring AI? Plan, understand and control

    Human Resource Executive published an Articles "Exploring AI? Plan, understand and control" on May 2,2020 including this with a quote from S...

    The Essential Role Of HR In Building Effective Intranet Systems

    This Article was originally published on HR.com. PCL Construction is a family of companies that build massive projects like bridges, office ...

    Importance of AI in the business quest for data-driven operations

    TechTarget SearchEnterpriseAI published an Articles "Importance of AI in the business quest for data-driven operations" on April 28,2020 inc...

    5 AI risks businesses must confront and how to address them

    TechTarget SearchEnterpriseAI published an Articles "5 AI risks businesses must confront and how to address them" on April 28,2020 including...

    Is Your Data Infrastructure Ready for AI?

    This Article was published in Harvard Business Review. Every big company now manages a proliferation of sites, apps, and technology systems ...

    AI Hot Spots: Where Is Artificial Intelligence Heading Now?

    Information Week published the Articles "AI Hot Spots: Where Is Artificial Intelligence Heading Now?" on March 9, 2020 with several quotes f...

    Pandemic provides opportunity to strengthen enterprises' tech infrastructure

    This article was originally published in Analytics Magazine on April 10, 2020. The pandemic will lead to a recession. In a recession, compan...

    Improving the Digital Experience: 6 Steps to Create a High-Fidelity Journey Map

    This Article originally appeared in CustomerThink. In customer experience, the most difficult challenge is the gap between desire and execut...

    Measuring Website Usage & Taxonomy Effectiveness

    How can you use analytics to understand and optimize your taxonomy to drive high-performance eCommerce? Three key metric sets help us unders...

    8 Reasons AI Projects Fail

    The Enterprisers Project, a community helping CIOs and IT leaders solve problems, published the Articles "8 Reasons AI Projects Fail" on Mar...

    The Architectural Imperative for AI-Powered E-Commerce

    This Article originally appeared in E-Commerce Times. We've been promised, repeatedly, that artificial intelligence would revolutionize e-co...

    Will Your Company Make It Into the AI-Powered Future?

    This Article originally appeared on TDWI Upside. We know how we want our companies to work. Enterprises ought to be customer-focused, respon...

    Harnessing the Power of AI for the Enterprise: Q&A with Seth Earley

    Big Data Quarterly interviewed Seth Earley about ontologies, which is a central theme to his book "The AI-Powered Enterprise," for an articl...

    Enhancing the Digital Customer Experience with CX Analytics and Insights

    There was a time when “customer experience” was defined by a combination of buyer persona attributes, market segment data and customer purch...

    Information Architecture: The Foundation for Digital Transformation

    Digital transformations are all around us – technology innovation is enabling new applications, new insights and new operating models that a...

    How Taxonomy Design Can Make or Break the Customer Experience

    The display taxonomy on an ecommerce website is the backbone of the customer experience. It provides the structure, navigation paths, breadc...

    Global Attributes for Ecommerce – When and When Not to Use Them

    In our last few blogs we’ve been focusing a lot on taxonomies and taxonomy design for ecommerce sites. In this blog we will shift gears a bi...

    Measuring Website Usage and Taxonomy Effectiveness

    Recorded - available as on demand webcast Using analytics to understand and optimize your Taxonomy to drive high-performance eCommerce. In t...

    Power of Product Data Series: Taxonomy Design Can Make or Break the Browse Experience

    Recorded - available as on demand webcast When designing a display taxonomy, many sites lose track of the customer journey at *each step* in...

    Homegrown to Commercial PIM: Transition Strategies for Success

    Recorded - available as on demand webcast It’s hard enough to design and implement a ‘garden variety’ product information management (PIM) p...

    Power of Product Data Series: The Power and Peril of Global Attributes

    Recorded - available as on demand webcast Attributes are powerful tools in Digital B2B, but they are also a lot of work to design and mainta...

    Power of Product Data Mini Series

    Recorded - available as on demand webcast Earley Information Science digital commerce experts share insider best practices for maximizing yo...

    How To Avoid Hiding Products In Your Taxonomies

    Many product taxonomies start with good intentions but are corrupted over time by a proliferation of “miscellaneous” nodes – virtual “junk d...

    Power of Product Data Series: Stop Hiding Product in Your Taxonomies

    Recorded - available as on demand webcast Many product taxonomies start with good intentions but are corrupted over time by a proliferation ...

    Getting The Most From Images On Your B2B Ecommerce Site

    Or, How to Get More Than 1000 Words From Your Product Images. Images are powerful and becoming more vital to online success as B2B customers...

    Power of Product Data Series: Get More than 1000 Words from Your Product Images

    Recorded - available as on demand webcast In this conversation, our digital commerce experts walks through the impact that product images ha...

    Product Taxonomy Mutual Exclusivity - One Product, One Place

    Mutual Exclusivity is an organizing principle for taxonomies which requires every SKU in your product catalog have one (and only one) place ...

    Searching for Gold: Harnessing the Power of Taxonomy and Metadata to Improve Search

    Many companies that have made large investments in enterprise search engines discover that users still scroll through extensive results sets...

    Power of Product Data Series: One Product, One Place

    Recorded - available as on demand webcast In this 15 minute - no B.S. - session, our digital commerce experts will use real world examples t...

    Power of Product Data Series: The Real-World Impact of Product Data on User Experience

    Recorded - available as on demand webcast Product content will make or break your digital commerce user experience. But what does that reall...

    To Differentiate Your Customers’ Online Experience, Change Your Product Descriptors

    This blog originally appeared on the MDM.com. When was the last time you went shopping for something intangible? Where instead of being able...

    There Is No AI Without IA - Gilbane DX Conference 2019

    Seth Earley, Founder & CEO of Earley Information Science, makes the case that information architecture is fundamental to a successful AI...

    Communication and Collaboration Between CDO and CMO

    This paper originally appeared in the March 2019 issue of the Journal of Applied Marketing Analytics (JAMA). This paper explores a number of...

    Omnichannel Taxonomy & Attribute Design

    Digital commerce leaders have made the mental shift from “what products do I sell?” to “how do my customers want to buy from me?” – savvy si...

    The Unsung Cost Benefits of Information Curation (and the High Costs of Ignoring It)

    Information managers need to be able to quantify the value of information curation, because otherwise justifying its cost can be difficult. ...

    Product Information Management: 4 Key Principles of Good Product Data

    In a slight departure from our previous article on proactively (and tactically) preparing for a product data transformation, let’s explore s...

    Commercial PIM Systems: 4 Best Practices To Conduct Before a PIM Evaluation

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    Building Personalized Experiences

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    How We Help You Make Your Data Work Harder

    At Earley Information Science, we know that data drives digital. Using our field-proven methods, we'll make your data work harder. We want you to be successful and we're ready help wherever you are in your transformation journey—from strategy and design to implementation and optimization.

     
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