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Digital Customer Engagement

Recorded - available as on demand webcast

Every organization has a different level of digital commerce maturity. Some are highly advanced in terms of technology platforms, but less advanced in other ways – such as the degree of systems and data integration, information architecture, business analytics, data quality and governance. All of these areas combine to deliver value and to enable the organization to realize a strong return on its digital commerce investment.  In this executive roundtable, we present a digital maturity model you can use to assess your own organization’s strengths and to identify areas where there may be gaps to fill.

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Seth Earley
Seth Earley
Seth Earley is the Founder & CEO of Earley Information Science and the author of the award winning book The AI-Powered Enterprise: Harness the Power of Ontologies to Make Your Business Smarter, Faster, and More Profitable. An expert with 20+ years experience in Knowledge Strategy, Data and Information Architecture, Search-based Applications and Information Findability solutions. He has worked with a diverse roster of Fortune 1000 companies helping them to achieve higher levels of operating performance.

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