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Resources Converting Artificial Intelligence, Machine Learning, & More

Agentic AI and the Real Work of Intelligence: Context, Structure, and Human Judgment

We are entering a new phase of artificial intelligence—one defined not by generating content, but by taking action. Agentic AI represents th...

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Agentic AI and the Real Work of Intelligence: Context, Structure, and Human Judgment

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20 posts showing

Agentic AI and the Real Work of Intelligence: Context, Structure, and Human Judgment

Agentic AI and the Real Work of Intelligence: Context, Structure, and Human Judgment

Knowledge Management, Artificial Intelligence, CustomerThink

We are entering a new phase of artificial intelligence—one defined not by generating content, but by taking action. Agentic AI represents th...

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You Can't Scale AI Without Knowledge Management: A Strategic Roadmap for Leaders

You Can't Scale AI Without Knowledge Management: A Strategic Roadmap for Leaders

Knowledge Management, Artificial Intelligence, CustomerThink

AI initiatives often struggle to scale because the underlying information is fragmented, inconsistent, or poorly governed. Without a strong ...

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Why Generative AI Projects Fail and How Business Leaders Can Turn the Tide

Why Generative AI Projects Fail and How Business Leaders Can Turn the Tide

Artificial Intelligence, Generative AI, CustomerThink

Many generative AI (GenAI) initiatives fall short because organizations misjudge the technology’s readiness and fail to align projects with ...

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Embracing Generative Engine Optimization (GEO): A Strategic Guide for Digital Marketers and Business Leaders

Embracing Generative Engine Optimization (GEO): A Strategic Guide for Digital Marketers and Business Leaders

Artificial Intelligence, CustomerThink

"Embracing Generative Engine Optimization (GEO): A Strategic Guide for Digital Marketers and Business Leaders" explores how businesses can a...

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Digital Transformation, Corporate Data and Gen AI: LLMs and the Challenge of Retrieval

Digital Transformation, Corporate Data and Gen AI: LLMs and the Challenge of Retrieval

Artificial Intelligence, Generative AI, RAG, CustomerThink

Generative AI and Large Language Models (LLMs) are transforming the digital landscape—but without the right data foundation, their true pote...

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Ignore AI Fearmongering and Start by Improving Data Quality

Ignore AI Fearmongering and Start by Improving Data Quality

Artificial Intelligence, Generative AI, CustomerThink

Organizations should use LLMs and Gen AI to fix their data for AI-powered transformation. This is how. I recently attended a webinar deliver...

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