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EARLEY RESOURCES

Resources Converting Artificial Intelligence, Machine Learning, & More

Agentic AI and the Real Work of Intelligence: Context, Structure, and Human Judgment

We are entering a new phase of artificial intelligence—one defined not by generating content, but by taking action. Agentic AI represents th...

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Agentic AI and the Real Work of Intelligence: Context, Structure, and Human Judgment

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20 posts showing

The Critical Role of Enterprise Data in Generative AI

The Critical Role of Enterprise Data in Generative AI

Artificial Intelligence, Generative AI, RAG, CustomerThink

A huge number of Gen AI-based tools and applications have flooded the market. Some of these applications are clever and creative but they ar...

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How to Successfully Test and Deploy a ChatGPT-Type of Application

How to Successfully Test and Deploy a ChatGPT-Type of Application

Digital Transformation, Industry Trends, Artificial Intelligence, ChatGPT, LLMs, CustomerThink

Enterprises are approaching Generative AI — particularly Large Language Models (LLMs) like ChatGPT — with cautious optimism. While the poten...

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Removing Friction from Information Flows: Vital for a Successful Digital Transformation

Removing Friction from Information Flows: Vital for a Successful Digital Transformation

Digital Transformation, Artificial Intelligence, CustomerThink

A critical step in digital transformation is to enable the free flow of information throughout the enterprise. But various forms of friction...

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Knowledge Graphs, a Tool to Support Successful Digital Transformation Programs

Knowledge Graphs, a Tool to Support Successful Digital Transformation Programs

Digital Transformation, Ontology, CustomerThink

Knowledge graphs are pretty hot these days. While this class of technology is getting a lot of market and vendor attention these days, it is...

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The Coming Tsunami of Need — Knowledge Management for Artificial Intelligence

The Coming Tsunami of Need — Knowledge Management for Artificial Intelligence

Knowledge Engineering, Knowledge Management, Artificial Intelligence, CustomerThink

Knowledge management has had a bad rap. For the past few decades, it has gone through cycles of popularity after being introduced in the ear...

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Verizon’s Digital CX Transformation: 6 Fails (and Fixes) for One Customer

Verizon’s Digital CX Transformation: 6 Fails (and Fixes) for One Customer

Customer & User Experience, CustomerThink

I have been trying to upgrade my iPhone for the past two months. You would think that would be simple — I would log into my account that I h...

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