Published Industry Articles

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Pursuing Productivity in the Face of Growing Complexity

The introduction of information technology promised new heights of efficiency and quality in work. But here we are in 2016 and we are no closer to this promise than when it was first envisioned.

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Designing an Information Management System for Your Employees

In an ideal world, enterprise information management (EIM) systems provide every employee with a comprehensive view of all available information resources.

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Manage Experience Consistency ... or Chase Your Customers Away

Consistent, relevant customer experiences don't happen by accident. They rely on setting an attainable vision and implementing a combination of tools, governance and resources to get you there.