Resource Center

  1. Webinar

    Redux- Site Search: The Battle for Relevance

    19 Jul 2016

    Date:  Tuesday, July 19, 2016- 13:00 to 14:00 ...

  2. Webinar

    The Paradox of Product Standards & Brand Differentiation: Can You Have Both?

    24 Aug 2016

    Date:  Wednesday, August 24, 2016- 13:00 to 14:00 Brands and retailers are faced with a dilemma: how can I comply with product attribute standards and still showcase what makes our products and assortment unique? Supply chain trading partners have an impe ...

  3. Webinar

    Training the Robots: Evolving Virtual Assistants and the Human Machine Partnership

    20 Jul 2016

    Date:  Wednesday, July 20, 2016- 13:00 Turing test or no Turing test, Intelligent Virtual Assistants are here to stay. As more and more of our daily interactions are between people and artificial intelligence systems, the demands for meaningful and effect ...

  4. Webinar

    Site Search: The Battle for Relevance

    22 Jun 2016

    Date:  Wednesday, June 22, 2016- 13:00 to 14:00 Your site is under constant scrutiny by Google, and much of your content strategy is geared towards optimizing for SEO. But what about the search engine on your site itself? Your site search is a powerful to ...

  5. Webinar

    Meaningful Metrics: Aligning Operational Metrics with Marketing and Customer Experience

    16 Mar 2016

    Date:  Wednesday, March 16, 2016- 13:00 to 14:00 Analytics and big data are the buzzwords de jour. But what is meaningful and how can success be measured in a tangible way?  Marketing campaign dashboards, user behavior BI reports and on site clickstream d ...

  6. Webinar

    Predictive Analytics, AI and the Promise of Personalization

    25 May 2016

    Date:  Wednesday, May 25, 2016- 13:00 to 14:00 Personalization has been the big promise for the past 15 years. CMS vendors, design agencies and consultancies have set the expectations for advanced functionality that anticipates what users need and put the ...

  7. Webinar

    OK so Enterprise Search is "Janky"- Now what?

    20 Apr 2016

    Date:  Wednesday, April 20, 2016- 13:00 to 14:00 Search for the enterprise seems to have hit a wall. Bad search is the top complaint of users interacting with their internal data. Meanwhile, there is a seemingly never-ending flood of products, SaaS offeri ...

  8. Webinar

    Internal Collaboration and Customer Engagement  

    17 Feb 2016

    Date:  Wednesday, February 17, 2016- 13:00 to 14:00 Customer experience and customer engagement are typically considered from a functional perspective or enabled by a particular marketing technology stack.  But upstream processes can be the governor on re ...

  9. Webinar

    Understanding virtual agents – what's needed to make them a reality?

    20 Jan 2016

    Date:  Wednesday, January 20, 2016- 13:00 to 14:00 ...

  10. Webinar

    Turbocharge Your SharePoint Search Engine with Auto-Classification

    15 Dec 2015

    Enterprise Search can be complicated, confusing and time-consuming. According to IDC, 36% of a knowledge worker’s day is spent looking for information from multiple sources and they only find the information they need 56% of the time. ...