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Artificial Intelligence

Earley AI Podcast - Episode 81: Building AI That Works in the Real World

Redefining AI Energy Efficiency: Brandon Lucia on Sustainable Computing Architectures for the Edge and Beyond Guest: Krishna Rangasayee, Fou...

Earley AI Podcast - Episode 81: Building AI That Works in the Real World

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211 posts showing

Earley AI Podcast: Getting Value From Out-Of-The-Box AI Applications

Webinars

Earley AI Podcast: Getting Value From Out-Of-The-Box AI Applications

Artificial Intelligence

Hosts: Seth Earley, EIS, and Chris Featherstone, AWS Guest: Mike Kaput, Marketing AI Institute In this conversation, Seth and Chris talk abo...

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Navigating the AI-Transformation Convergence: Ten Essential Principles for Enterprise Success

Articles

Navigating the AI-Transformation Convergence: Ten Essential Principles for Enterprise Success

Digital Transformation, Artificial Intelligence, CustomerThink

Does artificial intelligence propel digital transformation forward, or does transformation create conditions enabling AI adoption? Do these ...

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Omnichannel Virtual Assistants – the next frontier in voice and text for customer service

Webinars

Omnichannel Virtual Assistants – the next frontier in voice and text for customer service

Knowledge Engineering, Artificial Intelligence

Many companies are turning to chatbots and virtual assistants to improve customer experience and increase operational efficiency. In the pas...

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Build Better Bots For Agents and Customers With Knowledge Architecture

Blog

Build Better Bots For Agents and Customers With Knowledge Architecture

Knowledge Engineering, Content Optimization, Artificial Intelligence, Customer & User Experience, Content Management

How does knowledge architecture help with automating customer interactions? Automating routine interactions can provide consistency, speed, ...

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The Inside-Out Path to Customer Excellence: Five Analytics Approaches Linking Employee and Customer Experience

Articles

The Inside-Out Path to Customer Excellence: Five Analytics Approaches Linking Employee and Customer Experience

Data & Analytics, Artificial Intelligence, Customer & User Experience, CXBuzz

Research consistently demonstrates strong correlations between employee engagement and customer satisfaction. Workplaces fostering genuine e...

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Designing AI Program for Success-4 Part Series

Webinars

Designing AI Program for Success-4 Part Series

Retail & Consumer Goods, Financial Services & Insurance, Manufacturing & Distribution, Knowledge Engineering, Artificial Intelligence, Ontology

Recorded - available as on demand webcast AI is plagued by inflated and unrealistic expectations due to a lack of broad understanding of thi...

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