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Organizations are taking a cautious approach to Generative AI — the Large Language Model (LLM) powered ChatGPT-like applications that have b...
A critical step in digital transformation is to enable the free flow of information throughout the enterprise. But various forms of friction...
Driving Innovation & Change in a Complex Environment Guest: Henrik Hahn In this episode, Seth and Chris talk with Henrik Hahn about driv...
Knowledge graphs are pretty hot these days. While this class of technology is getting a lot of market and vendor attention these days, it is...
A few years back, I was attending an executive presentation of project findings and recommendations for an outdoor products manufacturing co...
Most organizations are realizing that understanding and embracing the sea change that is impacting the marketing function will mean the diff...
Is AI driving digital transformation? Or is digital transformation driving the adoption of AI? Are they synergistic, or just getting in the ...
AI works best when humans are in the loop. Knowledge communities can provide a robust flow of information that supports and continuously ref...
Look at the most successful organizations and what stands out is an ability to react quickly to changing markets. This agility is the result...
To compete in today’s digital marketplace, B2B manufacturers and distributors must offer customers an experience similar to those offered by...
Today, every B2B is subject to similar expectations as top-tier B2C brands: providing customers with multiple channels in which to order, mo...
A comprehensive customer engagement strategy is the most strategic competitive differentiator for organizations today. To successfully compe...
Modern-day companies are overwhelmed with data. Whether it's decades of product information or customer conversation history, there is no sh...
Nowhere is the case for metrics stronger than in digital transformations. The most sweeping and comprehensive transformations are the most e...
This Article by Seth Earley was originally published on SmartIndustry. Manufacturing 4.0 is exciting stuff, promising great value, but we mu...
The pandemic was a trigger for changing work patterns and driving online behaviors that have become permanent - that it not only accelerated...
This Article originally appeared on Reworked on March 1, 2021. Human resources doesn’t always have a say when it comes to technology initiat...
Digital Transformation (DT) and Customer Data Platforms (CDPs) both entail a great deal of confusing, ambiguous and catch-all terminology th...
This Article originally appeared on CMSWire. Everyone has digital transformation on their radar, but its meaning has been lost in the midst ...
This Article was originally published on CustomerThink. Quick Summary Frequently transformations seek to address end to end value chains. Th...
This article was originally published on CEOWORLD magazine. Every CEO has been through or has planned more than one “digital transformation”...
Podcast: The Fourth Industrial Revolution interviewed Seth Earley for its episode "AI Has Failed To Deliver On Its Promises" published on Se...
Artificial Intelligences (AI) for HR is still in its early stages, but it can provide new efficiencies and greater effectiveness around the ...
More organizations than ever are working to implement digital transformations, but stepping back to understand the critical steps can be dif...
This Article originally appeared in CustomerThink. In customer experience, the most difficult challenge is the gap between desire and execut...
Everyone is talking about digital transformation, but few organizations are implementing it in a practical way. Digital transformation requi...
Recorded - available as on demand webcast Knowledge management (KM) and artificial intelligence (AI) have both gone through booms and busts—...
Digital transformations are all around us – technology innovation is enabling new applications, new insights and new operating models that a...
Recorded - available as on demand webcast Whereas most Retailers have already made the leap to a digital paradigm, Grocery has lagged behind...
Recorded - available as on demand webcast Business agility rests upon a well-architected environment of business processes, workflows, and c...
Recorded - available as on demand webcast Artificial Intelligence (AI) for organizations of all sizes is becoming more practical every day. ...
Recorded - available as on demand webcast We’ve all heard it – digital transformation is coming for us. From how our customers and partners ...
Many life events can justifiably be called a transformation, and their effect is pervasive. Moving to another country, for example, may requ...
Let’s face it, the value of a taxonomy isn’t inherently obvious to everyone. Some people have to be convinced that a taxonomy can help them ...
“There’s No Budget for the Common Good” Organizations have been using digital technologies for decades, but the last several years have seen...
A great deal of attention is being given to digital transformation. According to Forrester, “Seventy-four percent of business executives say...
We’ve all heard it – digital transformation is coming for us. From how our customers engage with us, to how our partners leverage us, and ho...
These days, no matter what industry you operate in, your competitive advantage depends on the quality of the data that is flowing through yo...
How to integrate Content, Product Data and Knowledge to Meet Your Customer’s Needs Organizations are continuing the never-ending journey of ...
In 2012, IBM estimated that the number of devices that were expected to be connected to the internet by 2015 would be in 1 trillion. It turn...
EIS was recently engaged by a client who needed an enterprise approach for addressing search and information access challenges. Like many la...
Recorded - available as on demand webcast Though media, analysts and vendors are ushering in the AI revolution with gusto, the reality in mo...
While Artificial Intelligence (AI) still has an air of mystery about it experiments with machine intelligence tools and AI applications are ...
This Article originally appeared in the July/August 2017 issue of IT Pro, published by the IEEE Computer Society. Most of the work that data...
Covid Is Accelerating Transformation of the Grocery Industry The grocery industry is the last major retail sector to seriously address consu...
It is time to start thinking about knowledge management differently by going back to basics. Many new and emerging means of leveraging knowl...
One of the biggest challenges of bringing artificial intelligence (AI) into enterprise search is simply getting it in the door. The people b...
In order to make sense of the dizzying array of marketing technology options, people have turned to graphical representations of the tools t...
This Article originally appeared in ITProfessional Magazine. "Data lakes” has become the new buzzword for organizations dealing with never-e...
Recorded - available as on demand webcast How to make your content work with the new marketing technology The new generation of marketing so...
Governance is often thought of as a boring endeavor - a tedious activity that is needed for compliance but is neither innovative nor creativ...
There may have been a day when a B2B sales organization could get away with ignoring their website. But, in an age when everyone judges thei...
This Article first appeared on CMSWire. Gone are the days when a brand could get away with a mobile experience that's a miniaturized version...
If you’re like most B2B manufacturers or distributors, you’re taking a page from the B2C playbook and you’re building out the product experi...
This Article was originally published on CMSWire. When I hear about Digital Transformation initiatives, I think back to when people consider...
Recorded - available as on demand webcast Engaging with customers and providing an excellent customer experience depends on several capabili...
Do you have a roadmap to guide your digital transformation? Does it lay a solid foundation for the successful transition to your vision of a...
When an office supplies chain found that in-store sales were lagging, a series of strategic decisions were made to improve the top and botto...
This Article originally appeared in KMWorld Magazine. Personalization is one incarnation of a longstanding objective that embodies the essen...
As technologies evolve and processes are digitized, the marketing and customer experience function is being transformed. Whether this transf...
While predictions are difficult to make, especially about the future, there is no doubt that technical capabilities in the field of making c...
Recorded - available as on demand webcast Building a digital transformation roadmap requires a clear vision for where your digital business ...
This Article first appeared in CMSWire. Marketing clouds are trying to achieve convergence among all of the digital marketing elements. But ...
"Master Data, enterprise architecture and digital transformation begin with a conceptual view of the enterprise." In the online world, a gre...
Recorded - available as on demand webcast Analytics is particularly challenging because the specialized nature of tools and approaches make ...
Most marketing people involved in marketing technology (also referred to as “martech”) are by now familiar with the Lumascape technology lan...
There was a time when digital transformation was considered a strategic vision for how organizations evolve from a traditional model of cust...
It’s easy to argue that today’s information technologies accelerate the speed at which enterprises make decisions, process information, and ...
There are four key agility levers that drive more engaging and profitable relationships with consumers. Businesses have the opportunities to...
My initial title for this was “Why Enterprise Integration Matters”. This seems like an obvious statement. Of course it matters. It’s like sa...
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