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2021 was a continuation of an extraordinary time. While the pandemic continued with cycles, waves and variants, businesses and individuals ...
This article originally appeared on The European Business Review on January 21, 2021 Successful marketing depends on delivering the appropri...
We’ve all heard it – digital transformation is coming for us. From how our customers engage with us, to how our partners leverage us, and ho...
Recorded - available as on demand webcast Though media, analysts and vendors are ushering in the AI revolution with gusto, the reality in mo...
While Artificial Intelligence (AI) still has an air of mystery about it experiments with machine intelligence tools and AI applications are ...
This Article originally appeared in the Harvard Business Review. Artificial intelligence is hot, but also daunting. The latest advances — kn...
When an office supplies chain found that in-store sales were lagging, a series of strategic decisions were made to improve the top and botto...
Knowledge management portals have gone in and out of style over the years. Portals were the rage back in the early 90’s, promising the “int...
As technologies evolve and processes are digitized, the marketing and customer experience function is being transformed. Whether this trans...
Digital Marketing is the subject and focus of so many things nowadays that many have come to accept the axiom that “all marketing is digital...
This Article originally appeared in KMWorld Magazine. According to technology publisher Tech Target[i], “Cognitive computing is “the simulat...
It’s easy to argue that today’s information technologies accelerate the speed at which enterprises make decisions, process information, and ...
This article originally appeared in IT Professional. There’s a lot of noise and nonsense about so-called big data, especially about its rol...
There’s a lot of noise and nonsense about so-called Big Data, especially about its role in the new and exciting field of “predictive analyti...
In part one of this two-part series, we discussed what was new about analytics. The insurance industry has been using analytics in various ...
The single most prevalent factor in business across sectors is the increasing speed of knowledge and information processes. The difference ...
Content management systems often are deployed within a single department (such as legal or marketing) and therefore are implemented with a f...
Managing content — whether documents, transactional data or digital assets — is about providing content in context. Users can't find what th...
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