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Successful knowledge management, risk management and process automation initiatives use Knowledge Graphs and Text Analytics for data discove...
2021 was a continuation of an extraordinary time. While the pandemic continued with cycles, waves and variants, businesses and individuals h...
Recorded - available as on demand webcast AI is plagued by inflated and unrealistic expectations due to a lack of broad understanding of thi...
Look at the most successful organizations and what stands out is an ability to react quickly to changing markets. This agility is the result...
Recorded - available as on demand webcast Human resource management teams have been through a lot over the last year as they have coped with...
This Article was originally published on CustomerThink. Aligning AI’s capability with your sales team Artificial intelligence has the potent...
Recorded - available as on demand webcast AI has been getting its fair share of inflated and unrealistic expectations due to a lack of broad...
Recorded - available as on demand webcast AI has been getting its fair share of inflated and unrealistic expectations due to a lack of broad...
This Article originally appeared in CustomerThink. In customer experience, the most difficult challenge is the gap between desire and execut...
This Article originally appeared on TDWI Upside. We know how we want our companies to work. Enterprises ought to be customer-focused, respon...
Big Data Quarterly interviewed Seth Earley about ontologies, which is a central theme to his book "The AI-Powered Enterprise," for an articl...
Recorded - available as on demand webcast AI has been getting its fair share of inflated and unrealistic expectations due to a lack of broad...
Recorded - available as on demand webcast AI has been getting its fair share of inflated and unrealistic expectations due to a lack of broad...
In a poll we conducted during our webinar on “How Ontologies Drive Digital Transformation,” only 16% of the participants had developed ontol...
Everyone is talking about digital transformation, but few organizations are implementing it in a practical way. Digital transformation requi...
Recorded - available as on demand webcast Knowledge management (KM) and artificial intelligence (AI) have both gone through booms and busts—...
Digital transformations are all around us – technology innovation is enabling new applications, new insights and new operating models that a...
Recorded - available as on demand webcast Ontologies are getting more attention these days as a mechanism to support content, customer exper...
Recorded - available as on demand webcast Let’s face it - no one likes the ‘G’ word. It’s too often a sour antidote to excitement and nimble...
Recorded - available as on demand webcast Business agility rests upon a well-architected environment of business processes, workflows, and c...
Digital commerce leaders have made the mental shift from “what products do I sell?” to “how do my customers want to buy from me?” – savvy si...
Recorded - available as on demand webcast The age of customer-driven, Artificial Intelligence (AI)-powered enterprises is here, and B2B/B2C ...
Recorded - available as on demand webcast Artificial Intelligence (AI) has the potential to completely revolutionize the B2B selling functio...
Let’s face it, the value of a taxonomy isn’t inherently obvious to everyone. Some people have to be convinced that a taxonomy can help them ...
A great deal of attention is being given to digital transformation. According to Forrester, “Seventy-four percent of business executives say...
These days, no matter what industry you operate in, your competitive advantage depends on the quality of the data that is flowing through yo...
Recorded - available as on demand webcast In the early text-based, green-screen days of computers we talked about building a “GUI” – a Graph...
What executives need to understand is the data, content and knowledge that feeds AI and machine learning algorithms are more important than ...
WATCH: Knowledge Engineering, Knowledge Management, and Chatbots This webinar resulted in several great questions that we were unable to get...
While Artificial Intelligence (AI) still has an air of mystery about it experiments with machine intelligence tools and AI applications are ...
Herding cats. Lack of management support. Not my job. A distraction. So much governance behavior can be described as a “people problem,” whe...
Knowledge management is undergoing a renaissance. However, it is not being called knowledge management. Instead, it is hiding under the cove...
This Article originally appeared in the May/June 2017 issue of IT Pro, published by the IEEE Computer Society. This Article is one in a seri...
Recorded - available as on demand webcast In the past year, several large banks have already started building and delivering Chatbot solutio...
This Article originally appeared in ITProfessional Magazine. "In the last issue of IT Professional, I discussed the role of the chief data o...
Ask Google, Facebook, Uber or any of the $billion startups (the so called unicorns) out there if metadata runs the world. A friend sent me a...
Intelligent Virtual Assistants are capturing market share rapidly. As analytics and AI technologies scale, and as some standard models begin...
Last year a client asked us to integrate web analytics into their Intelligent Assistant to measure how much it was being used. The request c...
There’s a lot of noise and nonsense about so-called Big Data, especially about its role in the new and exciting field of “predictive analyti...
In part one of this two-part series, we discussed what was new about analytics. The insurance industry has been using analytics in various p...
In part one of this series, we discussed the complexity of customer processes and interactions that result from the complexities of internal...
In part one of this two part series on customer experience and analytics for financial companies, we’ll explore the nature of the customer j...
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