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In another article, I discussed my research into ChatGPT and the interesting results that it produced depending on the order in which I ente...
Bringing a Google-like Search Experience to the Enterprise Guest: Massood Zarrabian, CEO, BA Insight In this episode, Seth and Chris tal...
When supported by an appropriate information architecture and designed with a deep understanding of the customer, virtual assistants can acc...
Look at the most successful organizations and what stands out is an ability to react quickly to changing markets. This agility is the result...
Recorded - available as on demand webcast If internet search worked like enterprise search, who would use it? For years, enterprise users ha...
This Article was originally published on HR.com. PCL Construction is a family of companies that build massive projects like bridges, office ...
Many companies that have made large investments in enterprise search engines discover that users still scroll through extensive results sets...
Information managers need to be able to quantify the value of information curation, because otherwise justifying its cost can be difficult. ...
Artificial intelligence (AI) promises to deliver enterprises higher efficiency, increased accuracy and greater utilization of corporate info...
Artificial intelligence (AI) isn't a new magic concept. AI has been kicking around for a while now, though many associate the concept with ...
This Article originally appeared on CMSWire.com. In an ideal world, enterprise information management (EIM) systems provide every employee w...
You no doubt have heard about cognitive computing and see the inroads that AI is making in daily life as one technology company after anothe...
This Article was originally published in KMWorld Magazine and online. Using “intranet in a box” preconfigured offerings to get more from Sh...
Recorded - available as on demand webcast Search for the enterprise seems to have hit a wall. Bad search is the top complaint of users inter...
This Article was originally published on CMSWire. When I hear about Digital Transformation initiatives, I think back to when people consider...
Recorded - available as on demand webcast Enterprise Search can be complicated, confusing and time-consuming. According to IDC, 36% of a kno...
Recorded - available as on demand webcast 96% of businesses fail to unlock the full potential of their data. Traditional approaches to enter...
This Article originally appeared in KMWorld Magazine. According to technology publisher Tech Target[i], “Cognitive computing is “the simulat...
In today’s world of content and data coming from multiple sources and in multiple formats, the idea of aggregate content is one of much disc...
In today’s highly competitive and ubiquitous ecommerce environment, offering a fresh and personalized experience is more critical than ever....
In many organizations SharePoint is the Enterprise Content Management (ECM) system of choice. Success requires framing a consistent enterpri...
IDC’s research report on knowledge workers and information findability is often quoted when people are trying to build the business case for...
"Intelligent assistants recognize what users are looking for; and provide precise and relevant answers." How do you go from the search syste...
Semantics is the study of meaning. So a semantic search is one which “seeks to improve search accuracy by understanding searcher intent and ...
Search is a conversation. If you ask me a question and I don’t understand, I can ask you for more information. With time you learn more abou...
The most important issues to business today include information overload, integration challenges, improved efficiency, adaptability to compe...
Digital assets come in a seemingly limitless variety of flavors. Some intrinsic metadata comes along for the ride with particular formats, b...
What’s Your Search Story? Recently, I asked a list of colleagues for their thoughts on building the business case for search, since a client...
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