Resources Converting Artificial Intelligence, Machine Learning, & More
Customer Engagement
LLMs to Agentic AI White Paper
AI is evolving fast—and not all systems will keep up. The enterprise race toward AI adoption is accelerating—but most IT leaders are focused...
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35 posts showing

MDM - The Key to Successful Customer Experience Management
Recorded - available as on demand webcast Providing the best possible customer experience and streamlining the buying process with relevant,...

Customer Experience Analytics - Developing a Customer Analytics Roadmap
Recorded - available as on demand webcast Analytics can tell us a great deal about how your customers are responding to messaging, how they ...

Using Business Analytics to Drive Higher ROI and Organizational Change
Recorded - available as on demand webcast Analytics is particularly challenging because the specialized nature of tools and approaches make ...

Metrics for Measuring the Customer Experience and Digital Marketing Success
Recorded - available as on demand webcast One area that is receiving an inordinate amount of attention and resourcing is that which drives m...

Mining Business Insights with Big Data Analytics and the Internet of Things
Recorded - available as on demand webcast With the Internet of Things, distributed intelligence will allow for automated replenishment which...
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