Expert Insights | Earley Information Science | Customer Engagement | Page 5
EARLEY RESOURCES

Resources Converting Artificial Intelligence, Machine Learning, & More

AI That Complies White Paper

AI is moving fast. Regulations are not. And when speed outpaces structure, risk compounds. The promise of AI is real, but so is the risk. In...

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AI That Complies White Paper

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36 posts showing

The Personalization Chasm – From Lab to Production

The Personalization Chasm – From Lab to Production

Retail & Consumer Goods, Customer Engagement, Data & Analytics

AI-driven personalization holds a lot of promise for marketers. However, few have managed to put the promise into practice because the leap ...

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The Role of the Chief Data Officer - Managing Expectations

The Role of the Chief Data Officer - Managing Expectations

Financial Services & Insurance, Customer Engagement, Data & Analytics, Governance, IT Pro, IEEE Computer Society

This Article originally appeared in the May/June 2017 issue of IT Pro, published by the IEEE Computer Society. This Article is one in a seri...

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The Evolving Role of the Chief Data Officer

The Evolving Role of the Chief Data Officer

Customer Engagement, Data & Analytics, Governance

Recorded - available as on demand webcast The CDO is a relatively new role. In some organizations the CDO is a key interface with the rest o...

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Meaningful Metrics: Aligning Operational Metrics with Marketing and Customer Experience

Meaningful Metrics: Aligning Operational Metrics with Marketing and Customer Experience

Customer Engagement, Data & Analytics

Recorded - available as on demand webcast Analytics and big data are the buzzwords de jour. But what is meaningful and how can success be me...

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Internal Collaboration-Customer Engagement

Internal Collaboration-Customer Engagement

Customer Engagement, Information Architecture, Digital Transformation, Content Management

Recorded - available as on demand webcast Engaging with customers and providing an excellent customer experience depends on several capabili...

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Contextualizing Customer Journeys

Contextualizing Customer Journeys

Customer Engagement, Customer & User Experience

Recorded - available as on demand webcast Journey mapping is an essential part of understanding and optimizing the customer experience at ea...

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How We Help You Make Your Data Work Harder

At Earley Information Science, we know that data drives digital. Using our field-proven methods, we'll make your data work harder. We want you to be successful and we're ready help wherever you are in your transformation journey—from strategy and design to implementation and optimization.