EARLEY RESOURCES

Resources Converting Artificial Intelligence, Machine Learning, & More

[Earley AI Podcast] Episode 72: Christopher Penn

AI in the Enterprise: What Really Matters Guest: Chris Penn In this episode of the Earley AI Podcast, host Seth Earley sits down with Christ...

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[Earley AI Podcast] Episode 72: Christopher Penn

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500 posts showing

Build Better Bots For Agents and Customers With Knowledge Architecture

Build Better Bots For Agents and Customers With Knowledge Architecture

Knowledge Engineering, Content Optimization, Artificial Intelligence, Customer & User Experience, Content Management

How does knowledge architecture help with automating customer interactions? Automating routine interactions can provide consistency, speed, ...

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The Business Value of Taxonomy Panel Discussion – Key Take Aways

The Business Value of Taxonomy Panel Discussion – Key Take Aways

Manufacturing & Distribution, Content Optimization, Knowledge Management, Taxonomy, Customer & User Experience

Taxonomy is a critical component of data-driven applications and processes, but implementing and sustaining a program can pose a challenge. ...

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Five Ways that Artificial Intelligence (AI) and Analytics Improve Customer Experience(CX) and Employee Experience (EX)

Five Ways that Artificial Intelligence (AI) and Analytics Improve Customer Experience(CX) and Employee Experience (EX)

Data & Analytics, Artificial Intelligence, Customer & User Experience, CXBuzz

This article by Seth Earley originally appeared on CXBuzz. Quick Summary Research has shown that better engaged employees provide a better e...

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3 Product Data Taxonomy Tips to Improve Your eCommerce

3 Product Data Taxonomy Tips to Improve Your eCommerce

Digital Commerce, Taxonomy, Magnitude Blog

Taxonomy is a key part of the navigation that aids customers in finding the product they are looking to research or buy. There are different...

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Designing AI Program for Success-4 Part Series

Designing AI Program for Success-4 Part Series

Retail & Consumer Goods, Financial Services & Insurance, Manufacturing & Distribution, Knowledge Engineering, Artificial Intelligence, Ontology

Recorded - available as on demand webcast AI is plagued by inflated and unrealistic expectations due to a lack of broad understanding of thi...

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The Missing Ingredient to Digital Transformation: Scaling Knowledge Communities and Processes

The Missing Ingredient to Digital Transformation: Scaling Knowledge Communities and Processes

Artificial Intelligence, CustomerThink

Quick Summary Too often, digital transformations have an unintended consequence of fragmenting knowledge rather than consolidating it. This ...

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