Resources Converting Artificial Intelligence, Machine Learning, & More
Customer Engagement
LLMs to Agentic AI White Paper
AI is evolving fast—and not all systems will keep up. The enterprise race toward AI adoption is accelerating—but most IT leaders are focused...
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63 posts showing

The Role of a Customer Data Platform
CDPs are increasingly essential to integrated digital marketing programs. Deploying these technologies reveals gaps and challenges throughou...

The Customer Data Platform – A Path to a Unified Customer Experience
Recorded - available as on demand webcast Why don’t we hear more stories about companies that are delivering a truly unified customer experi...

Overcoming Personalization Challenges: The Role of the Customer Data Platform
Quick Summary The digital experience is comprised entirely of data. The mobile device effectively becomes the sales person. In the physical ...

The Personalization Chasm – From Lab to Production
AI-driven personalization holds a lot of promise for marketers. However, few have managed to put the promise into practice because the leap ...

Predicting ROI: Is Your Customer Experience Project Worth It?
So, your digital merchandising team needs some help with their online customer experience. That's great! The first step is admitting you hav...


The Role of the Chief Data Officer - Managing Expectations
This Article originally appeared in the May/June 2017 issue of IT Pro, published by the IEEE Computer Society. This Article is one in a seri...
How We Help You Make Your Data Work Harder
At Earley Information Science, we know that data drives digital. Using our field-proven methods, we'll make your data work harder. We want you to be successful and we're ready help wherever you are in your transformation journey—from strategy and design to implementation and optimization.