EARLEY RESOURCES

Resources Converting Artificial Intelligence, Machine Learning, & More

Information Structure as Generative AI Foundation: Why Organization Determines Competitive Value

Technology vendors flood markets with conversational AI offerings, each claiming to leverage sophisticated language model capabilities for a...

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Information Structure as Generative AI Foundation: Why Organization Determines Competitive Value

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34 posts showing

Build Better Bots For Agents and Customers With Knowledge Architecture

Build Better Bots For Agents and Customers With Knowledge Architecture

Knowledge Engineering, Content Optimization, Artificial Intelligence, Customer & User Experience, Content Management

How does knowledge architecture help with automating customer interactions? Automating routine interactions can provide consistency, speed, ...

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Knowledge Architecture - The Path to Automating Customer Support Interactions

Knowledge Architecture - The Path to Automating Customer Support Interactions

Knowledge Engineering, Content Optimization, Content Management

Recorded - available as on demand webcast There is an ever increasing focus on reducing customer support costs while improving customer sati...

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Managing Documentation for Configurable Product Portfolios

Managing Documentation for Configurable Product Portfolios

PIM, Content Management, MDM

Distribution and manufacturing enterprises offering highly customizable solutions face substantial documentation challenges. Products compri...

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Tackling Complex Product Configuration Documentation Challenges with Component Content

Tackling Complex Product Configuration Documentation Challenges with Component Content

Retail & Consumer Goods, Manufacturing & Distribution, Knowledge Engineering, Content Optimization, Product Data Management, Content Management

Any organization that sells a solution with many options, components, or parts has a significant challenge when it comes to providing docume...

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Complex Product Configuration: The Intersection of Knowledge Management and Product Information Management

Complex Product Configuration: The Intersection of Knowledge Management and Product Information Management

Knowledge Management, Content Management

Recorded - available as on demand webcast Organizations are investing in product data to support eCommerce and a more personalized experienc...

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Tips and tricks for simple and quick folder and file naming conventions

Tips and tricks for simple and quick folder and file naming conventions

Content Management

This post originated during the 2020 pandemic which catalyzed the need for organizations to quickly enable remote work.  For some organizati...

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