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Searching for Gold: Taxonomy and Metadata for Enterprise Search and AI Retrieval

Who this is for: CIOs, CDOs, heads of knowledge management, and the search, content operations, and information architecture leaders respons...

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Searching for Gold: Taxonomy and Metadata for Enterprise Search and AI Retrieval

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85 posts showing

Are Chatbots a Good Place to Start Your Enterprise AI Initiative?

Are Chatbots a Good Place to Start Your Enterprise AI Initiative?

Retail & Consumer Goods, Manufacturing & Distribution, Knowledge Engineering, Information Architecture, Artificial Intelligence, Content Management

I recently came across an article from ZD Net that contained an interview with Stephen Pratt, CEO of AI solution provider Noodle.ai. In the ...

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Training AI-driven Support Bots to Deliver the Next Generation of Customer Experience

Training AI-driven Support Bots to Deliver the Next Generation of Customer Experience

Knowledge Engineering, Knowledge Management, Artificial Intelligence, Customer & User Experience, Ontology

Recorded - available as on demand webcast A good digital experience is about facilitating information flows between the organization and its...

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Knowledge Management's Rebirth as Knowledge Engineering for Artificial Intelligence

Knowledge Management's Rebirth as Knowledge Engineering for Artificial Intelligence

Retail & Consumer Goods, Financial Services & Insurance, Manufacturing & Distribution, Knowledge Engineering, Knowledge Management, Artificial Intelligence

Knowledge management is undergoing a renaissance. However, it is not being called knowledge management. Instead, it is hiding under the cove...

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Roundtable Series Session 4: Conversational Commerce and Virtual Sales Assistants

Roundtable Series Session 4: Conversational Commerce and Virtual Sales Assistants

Retail & Consumer Goods, Knowledge Engineering, Artificial Intelligence

Recorded - available as on demand webcast They follow process, document their work in the CRM, never ask for raises and don’t complain. The ...

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Roundtable Series Session 3: How Financial Services Organizations are Using Chatbot in Customer Service

Roundtable Series Session 3: How Financial Services Organizations are Using Chatbot in Customer Service

Financial Services & Insurance, Knowledge Engineering, Artificial Intelligence

Recorded - available as on demand webcast In the past year, several large banks have already started building and delivering Chatbot solutio...

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Knowledge Bots and Machine Learning

Knowledge Bots and Machine Learning

Knowledge Engineering, Information Architecture, Artificial Intelligence

We have been seeing significant progress in the field of machine learning – programs that “learn” as they process information in order to pr...

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