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Resources Converting Artificial Intelligence, Machine Learning, & More

Agentic AI and the Real Work of Intelligence: Context, Structure, and Human Judgment

We are entering a new phase of artificial intelligence—one defined not by generating content, but by taking action. Agentic AI represents th...

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Agentic AI and the Real Work of Intelligence: Context, Structure, and Human Judgment

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500 posts showing

Data Hygiene - the Unsexy but Necessary First Step Toward Omnichannel Success

Data Hygiene - the Unsexy but Necessary First Step Toward Omnichannel Success

Retail & Consumer Goods, Governance

An article in the Harvard Business Review online entitled “Why Nordstrom’s Digital Strategy Works (and Yours Probably Doesn’t)” addressed co...

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Maximize Your Ecommerce Search Box With Autocomplete and Autosuggest

Maximize Your Ecommerce Search Box With Autocomplete and Autosuggest

Retail & Consumer Goods, Manufacturing & Distribution, Content Optimization, Search & SEO

Many of today’s ecommerce platforms offer the ability to create and curate search suggestions using type-ahead lists within the search box. ...

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Six Critical Success Factors for SharePoint Enterprise Content Management (ECM) Implementations

Six Critical Success Factors for SharePoint Enterprise Content Management (ECM) Implementations

Resources, Enterprise Search, Content Management, Digital Workplace

In many organizations SharePoint is the Enterprise Content Management (ECM) system of choice. Success requires framing a consistent enterpri...

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Prioritizing Enterprise Content Programs: Where to Begin?

Prioritizing Enterprise Content Programs: Where to Begin?

Retail & Consumer Goods, Content Management, Digital Workplace

I just returned from a working session with a large retail client, during which we discussed ways to begin the next phase of their content s...

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The “Knowledge Quotient” – How Leading Enterprises Are Getting Greater Value from Information Assets

The “Knowledge Quotient” – How Leading Enterprises Are Getting Greater Value from Information Assets

Retail & Consumer Goods, Manufacturing & Distribution, Knowledge Management, Enterprise Search, Digital Workplace

IDC’s research report on knowledge workers and information findability is often quoted when people are trying to build the business case for...

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The Digital Transformation: Staying Competitive

The Digital Transformation: Staying Competitive

Digital Transformation, Industry Trends, ITPro

It’s easy to argue that today’s information technologies accelerate the speed at which enterprises make decisions, process information, and ...

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