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370 posts showing
PIM Project Best Practices - Communicating With Stakeholders
Why is stakeholder communication important? Once you have initial buy-in for a PIM project, how do you encourage the people who have an inte...
3 Steps of an Effective Knowledge Management Journey
Modern-day companies are overwhelmed with data. Whether it's decades of product information or customer conversation history, there is no sh...
The Comprehensive Guide to Developing a Knowledge Management Strategy
Learn how to develop a comprehensive knowledge management strategy that supports current needs and prepares your organization for an AI-powe...
Knowledge Architecture - The Path to Automating Customer Support Interactions
Recorded - available as on demand webcast There is an ever increasing focus on reducing customer support costs while improving customer sati...
Measuring Value in Enterprise Transformation Initiatives
Enterprise-wide transformation demands demonstrable returns at every stage, yet the most impactful changes unfold over years rather than qua...
Essential Capabilities for Manufacturing Digital Excellence
Industry 4.0 represents significant opportunity for manufacturing enterprises. Yet realizing that potential demands addressing fundamental q...