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Artificial Intelligence
[Earley AI Podcast] Episode 66: Tony Baer
Reengineering Knowledge for the AI Era Guests: Tony Baer In this episode of the Earley AI Podcast, host Seth Earley sits down with industry ...
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284 posts showing

Enhancing CX with Analytics and Insights
There was a time when “customer experience” was defined by a combination of buyer persona attributes, market segment data and customer purch...

Information Architecture: The Foundation for Digital Transformation
Digital transformations are all around us – technology innovation is enabling new applications, new insights and new operating models that a...

How Taxonomy Design Can Make or Break the Customer Experience
The display taxonomy on an ecommerce website is the backbone of the customer experience. It provides the structure, navigation paths, breadc...

Global Attributes for Ecommerce – When and When Not to Use Them
In our last few blogs we’ve been focusing a lot on taxonomies and taxonomy design for ecommerce sites. In this blog we will shift gears a bi...

Measuring Website Usage and Taxonomy Effectiveness
Recorded - available as on demand webcast Using analytics to understand and optimize your Taxonomy to drive high-performance eCommerce. In t...

Power of Product Data Series: Taxonomy Design Can Make or Break the Browse Experience
Recorded - available as on demand webcast When designing a display taxonomy, many sites lose track of the customer journey at *each step* in...
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