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78 posts showing
Cognitive Computing Decoded: What It Is, What It Needs, and How to Prepare
Vendors promise systems that simulate human thought. Industry consortia describe technologies that learn from experience, interpret context,...
Knowledge is Power: Context-Driven Digital Transformation
Digital transformation projects often focus more on tools and technologies than on content and context. For most organizations today, operat...
The “Knowledge Quotient” – How Leading Enterprises Are Getting Greater Value from Information Assets
IDC’s research report on knowledge workers and information findability is often quoted when people are trying to build the business case for...
From Documents to Answers: Building Intelligent Assistants That Deliver Real Business Value
From Documents to Answers: Building Intelligent Assistants That Deliver Real Business Value The failure mode is familiar. An employee needs ...
The Top 4 Key Concepts Driving Digital Transformation
Organizations from large enterprises to one-man shops are in the midst of a digital transformation. Some gladly embrace the change. Others r...
Field Service Collaboration – Closing the Loop
Much has been done to advance the efficiency and effectiveness of field service delivery – smarter parts inventory management, intelligent r...