Almost all healthcare providers are using some type of digital patient data management system, and there are real benefits from healthcare data management: the same types of benefits that other businesses get from effective data management practices. However, the medical community faces unique challenges that are specific to the industry:
Compliance– Meeting HIPAA compliance requires a specific method for handling and sharing patient data. This is a challenging balancing act – weighing the accessibility and speed of information retrieval against the potential cost of a data breach – which is significantly higher in the healthcare industry.
Mobility – Rather than scribbling on medical charts, physicians and nurses use handheld devices to access and update patient records. This reduces steps and human error, but it also means that rich content and data needs to be structured in a way that makes it deliverable and consumable on mobile devices.
Collaboration – Centralizing patient records is an effective strategy for creating cost efficiencies and data quality improvement, but what about sharing data with external parties? External health providers, pharmacies and claims administrators may use different systems, formats and protocols.
Patient Experience – In todays connected world, healthcare providers are exploring AI, Intelligent Virtual Assistants and Chatbots to automate patient interactions and post-care programs. While this promises to streamline the delivery of patient services, there is no silver bullet. The data management required to enable these technologies is slowing adoption.
These are just a few of the concerns that healthcare professionals face with data management and leveraging the value of information. EIS delivers the means to overcome these challenges and realize the potential that a digitized healthcare enterprise can deliver to its patients, care providers and partners.