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500 posts showing
Understanding Virtual Agents – What's Needed to Make Them a Reality?
Recorded - available as on demand webcast Cognitive computing is tool that can be used to enable intelligent virtual assistants to perform a...
Information Governance: Using Joy as a Metric
Our family recently came across the book The Life-Changing Magic of Tidying Up by Marie Kondo, a best-selling life-changing book about simpl...
B2B: World-Class Customer Experience Requires World-class Product Data
AI-Powered Product Data: The Foundation of Intelligent Customer Experiences Intro (Updated for 2025/2026) B2B customer expectations have evo...
How to Improve Search Results with Auto-Classification
A very common complaint from people using content management systems is “Search doesn’t work.” Now, that’s a broad statement and probably ne...
The Business Value of Metrics Driven Information Governance
Recorded - available as on demand webcast Governance is the glue that holds various content, knowledge and data management initiatives toget...
Turbocharge Your SharePoint Search Engine with Auto-Classification
Recorded - available as on demand webcast Enterprise Search can be complicated, confusing and time-consuming. According to IDC, 36% of a kno...