Resources Converting Artificial Intelligence, Machine Learning, & More
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197 posts showing

Use Customer and Behavior Data To Create Personalized Experiences
The more quickly customers can find the product they are seeking, the more likely they are to complete a transaction and to return to the si...

How to Design Omni-Channel IVAs That Humans Love To Use
When supported by an appropriate information architecture and designed with a deep understanding of the customer, virtual assistants can acc...

How To Choose The Best Marketing Process For Digital Transformation
Most organizations are realizing that understanding and embracing the sea change that is impacting the marketing function will mean the diff...

Build Better Bots For Agents and Customers With Knowledge Architecture
How does knowledge architecture help with automating customer interactions? Automating routine interactions can provide consistency, speed, ...

The Business Value of Taxonomy Panel Discussion – Key Take Aways
Taxonomy is a critical component of data-driven applications and processes, but implementing and sustaining a program can pose a challenge. ...

4 Reasons B2B Manufacturers need Strong Product Data
There are many manufacturers who have started to take the leap forward in the digital space, but there are still a great number who rely sol...
How We Help You Make Your Data Work Harder
At Earley Information Science, we know that data drives digital. Using our field-proven methods, we'll make your data work harder. We want you to be successful and we're ready help wherever you are in your transformation journey—from strategy and design to implementation and optimization.